By Antoniak, Mike Carefully Mining Customer Data is Key to Marketing Success "Most retailers are busy putting out fires all day," says Allan Katz, The Loyalty Coach retail marketing consultant.

Jul. 27--Whether Tallahassee will be involved in a coal-fired power plant has now officially become a $6 million question.

Jul. 13--It seems it's up to Mayor John Marks. Of the five members of the Tallahassee City Commission, only Marks appears undecided whether the city should participate in a coal-fired power-plant project in North Florida. Commissioners Allan Katz and Andrew Gillum say they are against it.