News - Electric Utilities
PARSIPPANY, N.J., Nov. 8, 2011 /PRNewswire/ -- The first nationwide test of US Emergency System occurs at 2:00 pm EST Wednesday, November 9.
Basics of Engagement: Most utilities found that early education and quick response to complaints helped resolve the majority of concerns in program deployments. Successful education programs focused on deployment logistics and near-term benefits, especially cost savings and financial incentives. Internal communications to establish consistent company-wide messaging and to manage consumer expectations were another key to success. Consumer Motivators:
WELLESLEY, Mass., May 9, 2011 /PRNewswire/ -- The City of Tallahassee is the first utility nationwide to add presentation and analysis of water data to its Aclara ENERGYprism® online customer-care solution, the most widely used and tested customer-portal platform in the industry.