ANN ARBOR, Mich., June 1, 2012 /PRNewswire/ -- ForeSee President and CEO

ANN ARBOR, Mich., May 22, 2012 /PRNewswire/ -- CFI Group, a global leader in customer experience management (CEM) solutions, today announced

One of Apple’s many points of pride is their retail experience, both online and in brick-and-mortar stores. If you’ve ever bought anything from Apple.com, then it’s likely you can personally attest to their incredibly effective and well-thought out retail experience.

ANN ARBOR, Mich., May 9, 2012 /PRNewswire/ -- A record 36 of the top 100 online retailers achieve the "threshold for excellence" on the annual Top 100 E-Retail Satisfaction Index from customer

ANN ARBOR, Mich., April 24, 2012 /PRNewswire/ -- A poll of ForeSee federal government clients shows that one-third