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Last updated on June 1, 2012 at 19:02 EDT

News - Genesys

2010-07-13 07:30:00

Major Airline and Entertainment Company Among Initial Users of the Bria Voice and Video Softphone with Genesys' Contact Center Solution VANCOUVER, July 13 /PRNewswire-FirstCall/ - CounterPath Corporation (TSX-V: CCV; OTCBB: CPAH), an award-winning provider of desktop and mobile VoIP software solutions, today announced that the latest release of its Bria multimedia softphone is now available for integration with Genesys contact center desktop applications.

2009-07-16 07:30:00

VANCOUVER, July 16 /PRNewswire-FirstCall/ - CounterPath Corporation (TSX-V: CCV; OTCBB: CPAH), a leading provider of desktop and mobile VoIP software products and solutions, today announced that Genesys, an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), will integrate CounterPath's Software Development Kit (SDK) into its Agent Desktop product suite to bring improved VoIP communication technology to call center customers worldwide. Genesys, the world's # 1 contact center software company, provides a comprehensive and open suite of contact center software products that allow companies to manage their contact center workflow with accuracy and efficiency.

2008-11-05 09:00:22

A new Forrester report on customer service solutions named Genesys, an Alcatel-Lucent company (Euronext Paris: ALU) (NYSE: ALU), a 'Strong Performer' in their assessment of interaction-centric customer service software.

2008-08-27 21:00:21

By ; wire South San Francisco-based Cell Genesys Inc., the developer of an immune-system booster tested against prostate cancer, lost three- fourths of its value in Nasdaq trading after reporting that more people died on combination therapy that included the drug.

2008-08-19 12:00:43

TuVox, the caller experience company, has become one of the first major partners to support Genesys Voice Platform (GVP) 8, introduced at SpeechTEK 2008.

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