On Friday Research in Motion Ltd. announced that its London-based head of global sales has stepped down. Patrick Spense is just the latest management change at the embattled smartphone maker, which has seen its market share erode in recent years.

Canada-based RIM, maker of the once popular BlackBerry devices, said on Thursday it plans to refocus its attentions to corporate customers, rather than the consumer market.

Did Jim Balsillie and Mike Lazaridis, the co-chief executives and co-chairmen of BlackBerry maker Research in Motion (RIM), finally get the message?

After dealing with services being offline for most of last week, BlackBerry users have finally gotten some sort of restitution from Research In Motion.

Jim Balsillie, CEO of Research In Motion (RIM), is dismissing suggestions that its Blackberry devices are no longer a major player in the smartphone race after Nokia’s Stephen Elop claimed that the smartphone ecosystem was now a three-way race between Windows, Android and Apple.