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Last updated on June 3, 2012 at 17:03 EDT

News - Maritz Research

2009-03-12 11:50:00

ST. LOUIS, March 12 /PRNewswire/ -- Approximately 82 percent of call center customers who are satisfied with the call center quality of service they receive are willing to listen to a sales offer, according to a Maritz Research study of contact centers.

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