News - Microsoft Sync Framework
DEARBORN, Mich., July 11, 2011 /PRNewswire/ -- Ford is beta testing an Operator Assist feature for the cloud-based network of SYNC(®) Services, giving all registered Services users complimentary access to a live operator for help with business searches and address entry for turn-by-turn directionsAbout 70 percent of calls to SYNC Services are for business searches and/or directionsSYNC Services provides access to more than 14 million business listingsGetting directions or finding a business using SYNC(®) Services has become even easier thanks to a new feature called Operator Assist that allows users to instantly connect with a live person. Operator Assist is only a voice command away, making it part of the growing list of cloud-based driver aids offered by Ford Motor Company (NYSE: F).