Event to Focus on Best Practices in Quality Assurance and Speech Analytics Montvale, NJ (PRWEB) May 07, 2012 CRMXchange, in association with The Quality

WABAN, Mass., May 8, 2012 /PRNewswire/ -- Temkin Group announces findings from its recently published report, The State of Customer Experience Management, 2012.

RA'ANANA, Israel, May 2, 2012 /PRNewswire/ -- The comprehensive offering, enhanced by recent Fizzback and Merced acquisitions, is based upon NICE's unique real-time capabilities,

RA'ANANA, Israel, April 17, 2012 /PRNewswire/ -- NICE (NASDAQ: NICE) announced today that it will be heading a session on "How Voice of the Customer and Lifetime Value

PALO ALTO, Calif., April 4, 2012 /PRNewswire/ -- Attensity, the leading provider of social analytics and engagement applications,