Latest Agero Stories
CUSTOMER Magazine Honors Intranet Site Generating Over 450 ideas in 2012 MEDFORD, Mass., May 1, 2013 /PRNewswire/ -- Agero, a leading provider of connected vehicle and driver assistance programs, received CUSTOMER magazine's 2013 CRM Excellence Award for the company's intranet portal designed to encourage employee innovation. (Logo: http://photos.prnewswire.com/prnh/20090303/ATXLOGO) The SMART idea link on Agero's intranet site collects associates' ideas, allows associates to...
An Era of Virtual Dashboards, Portable Driver Interfaces, and Mobility Portfolios Loom on the Road Ahead Leading to Fully Automated Driving MEDFORD, Mass., April 18, 2013 /PRNewswire/ -- Dave Ferrick, CEO of Agero, a leading provider of connected vehicle services and driver assistance programs for automobile manufacturers and auto insurers, will join NHTSA Administrator David Strickland and other vehicle telematics industry leaders at the opening session of ITS America's annual...
NORTHBROOK, Ill., April 1, 2013 /PRNewswire/ -- Beacon Funding Corporation, an equipment financing company specializing in the tow industry, partnered with Agero, formerly Cross Country Automotive Services, to offer Agero Service Providers enhanced truck financing options. In efforts to make the tow truck equipment financing process easy and low maintenance, they created a Direct Pay program where Beacon Funding can automatically deduct a monthly payment from a tow provider's...
MEDFORD, Mass., Jan. 14, 2013 /PRNewswire/ -- Agero, a leading provider of driver and vehicle assistance services in North America, recently won the Gold Award for "Best Customer Service" in ContactCenterWorld.com's "Top Ranking Performers in the Contact Center" World Finals in Las Vegas. The awards competition was judged solely by peer conference delegates to ensure that winners were selected by colleagues from within their own area of expertise. The "Best in Customer Service"...
MEDFORD, Mass., Nov. 8, 2012 /PRNewswire/ -- Tow truck drivers up and down the East Coast came to the aid of their fuel-starved brethren in New York and New Jersey this past week by creating a supply line of diesel and gasoline to keep local tow providers responding to distressed motorists in storm-damaged areas. Agero, serving over 75 million customers through its nationwide network of over 30,000 independently owned roadside assistance providers, mobilized tow providers in...
MEDFORD, Mass., Sept. 5, 2012 /PRNewswire/ -- Dave Ferrick, President of Agero's Roadside Assistance and Insurance Services business line holds responsibilities for the deployment of innovations for roadside assistance and the post-accident, auto insurance claims side of the business. Agero is uniquely positioned in the industry as it sits between automotive OEMs and auto insurance carriers. Mr. Ferrick participated in a lengthy Q&A session regarding connected vehicle...
MEDFORD, Mass., Sept. 5, 2012 /PRNewswire/ -- Agero, one of the leading providers of claims management, roadside assistance, and connected vehicle services, was recently named a recipient of the USAA's Strategic Supplier Innovation Award for their Roadside Connect(TM) mobile app technology. Using GPS technology, Agero's Roadside Connect enables USAA members who have called for roadside assistance to receive up-to-the-minute status, such as the estimated time of arrival to their...
MEDFORD, Mass., Aug. 23, 2012 /PRNewswire/ -- In time for travel during the upcoming Labor Day weekend and the winter driving season, Mitsubishi Motors North America has introduced its new roadside assistance app to provide Mitsubishi owners with extended access and accelerated response should they ever encounter a mobile emergency or need trip information. The new app, available for iPhone-compatible devices and included among the free benefits Mitusbishi dealers provide to new...
MEDFORD, Mass., July 13, 2012 /PRNewswire/ -- Agero, a leading provider of driver and vehicle assistance services in North America, was selected as the Gold Award winner for the "Best Customer Service" and "Best Large Contact Center" award categories at ContactCenterWorld.com's "Top Ranking Performers in the Contact Center World" Americas Regional Conference and Awards, conducted last month in Orlando, Fla. (Logo: http://photos.prnewswire.com/prnh/20090303/ATXLOGO) The awards...
MEDFORD, Mass., June 27, 2012 /PRNewswire/ -- A year after developing Hyundai's Blue Link® - one of the broadest cloud-based infotainment and service programs in the consumer vehicle market -- long-time connected vehicle service provider Agero envisions the sustained consumer frenzy over smartphone applications will continue to steer vehicle manufacturers toward cloud computing as an integrated component of next-generation dashboards. But that doesn't necessarily mean that the...
