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2014-08-11 08:25:23

RnRMarketResearch.com offers "Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 - 2019)" research report in its store. DALLAS, Aug. 11, 2014 /PRNewswire-iReach/ -- The CEM market is segmented by type, touch point, organization size, vertical, and region. CEM is garnering increasing popularity mainly driven by the application...

2014-08-06 23:05:23

Innovative software simplifies WFO and delivers powerful analytics; it can be ordered directly from Avaya and its channel partners, enabling easier access to Avaya-compatible technology and unified communications network. MINNEAPOLIS (PRWEB) August 06, 2014 Calabrio, a leading provider of contact center workforce optimization and analytics software, today announced that its Calabrio ONE® suite of integrated call recording, quality management, workforce management, analytics and...

2014-08-06 23:04:31

Esna iLink for Avaya Scopia® Desktop Now Widely Available Richmond Hill, ON (PRWEB) August 06, 2014 Esna Technologies (Esna), a leading provider of embedded collaboration solutions, today announced the general availability of its Esna iLink for Avaya Scopia® Desktop solution. Esna iLink for Scopia Desktop is a DevConnect compliance tested Chrome browser extension that makes it easy to book Scopia video conference meetings from inside Google Apps and Salesforce, with just a few...

2014-08-06 08:39:07

Policy Engagement will Drive New Mobile Service Evolution, Delivering Personalization and Control in Real Time on the Device BOSTON, Aug. 6, 2014 /PRNewswire/ -- Policy engagement will drive the next big move in mobile service evolution, delivering personalization and control to smartphone users right where they need it--on the device--according to the Strategy Analytics Wireless Network & Platforms (WNP) service report, "On Device Customer Engagement: Putting Policy and Analytics in the...

2014-07-30 08:40:49

MIDDLETON, Wis., July 30, 2014 /PRNewswire-iReach/ -- TantaComm, a leading provider of customer interaction recording, compliance, and performance management solutions for contact centers of all sizes, has leveraged their Avaya DevConnect program membership and conducted joint Compliance Testing with Avaya for TantaComm Capture with Avaya Aura® Application Enablement Services, using Avaya's Device, Media and Call Control (DMCC) API. DMCC provides the ability to record calls directly from...

2014-07-30 08:40:27

Third Annual Study of IT Decision Makers Identifies NPS and Loyalty Levels for 63 Large Tech Vendors WABAN, Mass., July 30, 2014 /PRNewswire/ -- Companies often use a metric called Net Promoter Score® (NPS®) as a measure of loyalty, as it calculates the likelihood that customers will recommend a company to friends and colleagues. In a new report called Tech Vendor NPS Benchmark, 2014, Temkin Group analyzes NPS of 63 tech vendors based on feedback from 800 IT decision makers within...

2014-07-24 23:12:00

Converged Communication Systems Giving Away Avaya Phone Systems to Two Lucky Businesses Evanston, IL (PRWEB) July 24, 2014 Chicago-based IP Telephony/Unified Communication provider Converged Communication Systems is giving businesses an opportunity to get complete communication renovations. CCS is looking to hear about the communication issues that small and medium-sized businesses suffer from, and then to fix them all. Deadline for submission is approaching fast on July 31. Converged...

2014-07-23 08:38:53

The TL86103 with Connect to Cell(TM) brings extra flexibility and connectivity to the business phone BEAVERTON, Ore., July 23, 2014 /PRNewswire/ -- Small business owners looking to manage and streamline calls on one easy-to-use device can do so with the new AT&T-branded TL86103 2-Line Corded and Cordless Answering System with Connect to Cell(TM) (MSRP $149.95) from Advanced American Telephones (AAT), which manufactures AT&T-branded telephones under a licensing agreement with AT&T...

2014-07-22 08:39:34

Class-leading switching capacity, port density and energy efficiency of the 7950 XRS core router will enable Turkey's leading telecoms company to meet surging data and video demand PARIS, July 22, 2014 /PRNewswire/ -- Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that Turk Telekom, the leading communication and convergence technology group in Turkey, has deployed Alcatel-Lucent's 7950 Extensible Routing Platform (XRS) - one of the most advanced core routers available today -...

2014-07-17 08:34:05

Bo Olofsson heads up new Bell Labs team; researchers co-located with Alcatel-Lucent IP Video business to concentrate on video-centric networking innovation CAMBRIDGE, England, July 17, 2014 /PRNewswire/ -- Alcatel-Lucent's (Euronext Paris and NYSE: ALU) Bell Labs has opened a new 'antenna' office in Cambridge, UK, led by Bo Olofsson. From this base Bo will head global research into real-time delivery of video to all types of connected devices, such as smartphones, games consoles,...


Word of the Day
cruet
  • A vial or small glass bottle, especially one for holding vinegar, oil, etc.; a caster for liquids.
This word is Middle English in origin, and ultimately comes from the Old French, diminutive of 'crue,' flask.
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