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Last updated on April 20, 2014 at 8:28 EDT

Latest Astute Solutions Stories

2013-06-19 23:18:36

Astute Solutions is proud to announce the release of RealDialog 6.0, a natural language processing solution. Columbus, Ohio (PRWEB) June 19, 2013 Leading web & contact center software solutions provider Astute Solutions is pleased to announce the latest addition to its assortment of powerful customer service-boosting tools: RealDialog 6.0. RealDialog: Core Functions Already being utilized in contact centers, on Facebook, public websites, and internal company portals, RealDialog...

2013-04-25 23:01:49

An inside look at correct social data usage - from an agency and a consumer-facing organization! Columbus, Ohio (PRWEB) April 25, 2013 Nearly every business and agency utilizes social media, but who knows if they´re correctly analyzing the data they´re gathering — if they´re gathering it at all? In conjunction with the Council of PR Firms, customer relationship management solutions provider Astute Solutions will seek to answer that question through the sponsorship of a...

2013-04-02 23:04:41

In an effort to drive efficiency within the contact center, 2-10 Home Buyers Warranty will utilize innovative "smart tech" from Astute Solutions. Columbus, Ohio (PRWEB) April 02, 2013 Astute Solutions is proud to announce 2-10 Home Buyers Warranty as the most recent enterprise to join the company in its efforts to expand its presence within the insurance industry. 2-10 Home Buyers Warranty, a leading home insurance provider, has sought to further reinforce their motto, “Long live...

2012-12-05 12:23:30

COLUMBUS, Ohio, Dec. 5, 2012 /PRNewswire/ -- Astute Solutions, an award-winning and leading provider of Customer Experience Technology Solutions, announced that it has created Astute Social Relationship Management, a new SRM tool to monitor, analyze and manage social media data. Astute SRM enables marketing and communications professionals to deliver a tailored search tool in a fixed-price package. Astute SRM, which is based on Astute Solutions' 18 years of experience delivering CRM...

2012-01-04 08:00:00

Alex George receives official nomination for Social Relationship Management Service, which utilizes software and an innovative services model. The team at Astute Solutions has identified 25 possible use cases for social media in the enterprise and work with their customers to evaluate each of the possible use cases, and sequence these use cases based on value to the business. Learn more about this service here: http://www.astutesolutions.com/social-relationship-management.php Columbus, Ohio...

2011-04-22 00:00:29

World-renowned author, speaker and business advisor to present "Becoming a Category of One" Columbus, OH (PRWEB) April 21, 2011 Astute Solutions today announced that world-renowned author, speaker and business advisor, Joe Calloway, will deliver the keynote address at its 2011 Customer Conference. Open to all end-users of Astute's CRM, knowledge management and social CRM technologies, the event will take place May 22-25 at the Union Station hotel in Nashville, Tenn. As an International...

2011-03-22 00:00:28

April 12 Webcast to Launch the Social Media for Customer Management Online Summit 2011 Columbus, Ohio (PRWEB) March 21, 2011 Astute Solutions (http://www.astutesolutions.com) today announced that it will sponsor and co-present "Expertly Manage Your Social Customer Experience" "“ the second session of the Social Media for Customer Management Summit 2011. The summit, created and delivered by Customer Management IQ, is an online event with sessions spanning over a three week period,...

2009-03-24 08:00:00

InQuira Cited as Provider of Excellent Customer Experience Software SAN BRUNO, Calif., March 24 /PRNewswire/ -- InQuira, Inc., a leading provider of enterprise knowledge solutions for web self-service, contact center support and knowledge intranets, today announced that Advent Software, Inc. (Nasdaq: ADVS), a leading provider of software and services for the global investment management industry, is using InQuira's enterprise knowledge management (KM) platform for its online and contact...

2008-06-19 12:01:01

SANTA CLARA, Calif., June 19 /PRNewswire/ -- LiveOps, the virtual call center company, today announced that Technology Marketing Corporation's (TMC) Customer Interaction Solutions magazine has named the LiveOps On-Demand Call Center Platform as a recipient of a 2008 IP Contact Center Technology Pioneer Award. LiveOps is among the select group of winners recognized for creating a groundbreaking, successful IP contact center product or service. "We are proud to be recognized as a leader in...