Latest automatic call distributor Stories
Allworx View and Allworx View ACD Data Management Software provides managers with the analytics necessary to implement operational efficiencies and productivity improvements. Milwaukee,
New capabilities bring Small, Medium and Enterprise Businesses (SME) flexibility, scalability and buy-only-what-you-need customization. Los Angeles, California
Indosoft Innovation Allows for Deployment of ACD in Mission Critical Applications (PRWEB) June 30, 2014 Indosoft, Inc., a leading provider of call center
Indosoft Inc., the developers of Q-Suite, announces the release of a new control function for its multi-channel ACD to advance priority call handling and call volume surges, in real-time.
Connect First, an award-winning cloud telecommunications company, has tripled CollegeBound’s dial rate, in addition to providing the education company with a comprehensive set of solutions.
Synergixx, a New Jersey-based direct response company, switches to Connect First Cloud Routing to improve their inbound call center. (PRWEB) January 29, 2014
Indosoft enhances real-time reporting capabilities in Q-Suite, the industry leading multi-tenant cloud contact center software for Asterisk, introducing audible notifications triggered by ACD
CRMnext, #1 commutable cloud CRM solution, releases advanced Customer Telephony Integration (CTI) functionality, which will enable organizations to offer context sensitive screen popping, integrated
Geoffrey Mina, the CEO of Connect First, will speak at the Virtual Call Center & Home-Based Agents Summit Nov.14. Denver, Colo.
Indosoft Inc., the leading contact center software solution for Asterisk telephony platform, will now offer support in Q-Suite 5.7 for languages with Right-to-left (RTL) writing system.
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