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Last updated on April 19, 2014 at 1:20 EDT

Latest Baynote Stories

2014-01-09 12:29:55

Survey shows promotions, mobile access, ease-of-use, ratings and reviews make or break holiday shopping SAN JOSE, Calif., Jan. 9, 2014 /PRNewswire/ -- Baynote, a leading provider of personalized customer experience solutions, today revealed the results from its 4(th) Annual Holiday Online Shopping Survey. The study, conducted in partnership with the e-tailing group, surveyed 1,000 U.S. online holiday shoppers following Cyber Monday, 2013, to gain insight into consumer behavior and key buying...

2013-08-01 12:32:58

- Retailers project more than 11 percent increase in year-over-year holiday revenue SAN JOSE, Calif., Aug. 1, 2013 /PRNewswire/ -- Baynote, a leading provider of personalized customer experience solutions, today revealed the results from its inaugural 2013 Holiday Predictions Survey. The survey, conducted in partnership with the e-tailing group, found that retailers are cautiously optimistic, with 60% forecasting growth in excess of 10 percent for 2013 holiday season revenue, in...

2013-02-25 08:40:03

Baynote's Personalization Solution to Integrate with hybris Commerce Suite to Help Retailers Improve Online Customer Experience SAN JOSE, Calif., Feb. 25, 2013 /PRNewswire/ -- Baynote, a top provider of personalized customer experience solutions, today announced that it has partnered with hybris, the world's fastest-growing commerce platform provider ranked "leader" by leading global analyst firms as a hybris Extend Partner. With this partnership, Baynote joins a best-of-breed...

2013-01-08 12:23:44

SAN JOSE, Calif., Jan. 8, 2013 /PRNewswire/ -- Baynote, a leading provider of personalized customer experience solutions, today revealed the results from its 3(rd) Annual Holiday Online Shopping Survey. The study, conducted in partnership with the e-tailing group, surveyed 1,000 U.S. online holiday shoppers between Nov. 24 and Dec. 5 in order to gain insight into consumer behavior and key buying influencers across various retail channels, including...

2012-09-06 02:39:11

DENVER, Sept. 6, 2012 /PRNewswire/ -- On Tuesday, September 11 at the Shop.org Annual Summit being held in Denver, CO, Baynote CTO and Founder Dr. Scott Brave will provide insights on the goal of personalization as well as the psychology, technology and science that underlie a shopper's desire for a personalized eCommerce experience. Dr. Brave's presentation follows the recent release of Baynote's popular white paper, "The Human Need for Personalization: Psychology, Technology and Science."...

2012-08-13 02:29:00

SAN JOSE, Calif., Aug. 13, 2012 /PRNewswire/ -- Baynote, a leading provider of personalized customer experience solutions, today announced several corporate milestones achieved in the first half of its 2012 fiscal year ending on June 30 (1HFY12). These results include a 71 percent increase in average revenue with new customers as leading ecommerce properties continued to extend and expand the scope of their Baynote deployments. During the first half of the year, Baynote gained significant...

2012-07-18 02:23:29

SAN JOSE, Calif., July 18, 2012 /PRNewswire/ -- Baynote, a leading provider of personalized customer experience solutions, today published an executive white paper by Dr. Scott Brave, co-founder and CTO, titled, "The Human Need for Personalization: Psychology, Technology and Science." The paper examines the definition and goal of personalization as well as the psychology, technology and science that underlie a shopper's desire for a personalized ecommerce experience. Based on Brave's...

2012-06-05 06:32:17

CHICAGO, June 5, 2012 /PRNewswire/ -- IRCE -- Following the release of Baynote and the e-tailing group's "Metrics Therapy--Details, Dashboards and Diligence" white paper, e-tailing group president, Lauren Freedman, will provide an inside look at how top retailers approach analytics and KPIs. Using data derived from interviews with a cross-section of top retailers, Freedman will provide insights into how merchants can identify and prioritize key metrics in order to significantly grow...

2012-06-04 02:29:36

SAN JOSE, Calif., June 4, 2012 /PRNewswire/ -- Baynote, a leading provider of personalized customer experience solutions, today announced that it has become a Demandware LINK Technology Partner, joining a best-of-breed community committed to accelerating the adoption of innovative commerce technologies that are complementary to the Demandware® Commerce platform. Through the LINK Technology Partner Program, Baynote has developed a pre-built integration with Demandware Commerce, making it...

2012-04-23 02:24:34

SAN JOSE, Calif., April 23, 2012 /PRNewswire/ -- Baynote, a leading provider of personalized customer experience solutions, today revealed new findings in a white paper by the e-tailing group titled, "Metrics Therapy- Details, Dashboards and Diligence." The paper, which includes data from the e-tailing group's 2012 Merchant Survey and was developed after completing over 20 in-depth interviews with a cross-section of top retailers, examines how merchants are thinking about and approaching...