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Latest Brent Scott Stories

2011-02-22 21:22:37

Want to keep your boss happy? Smile at your customers. Want to keep yourself happy and productive? Smile like you mean it. A new study led by a Michigan State University business scholar suggests customer-service workers who fake smile throughout the day worsen their mood and withdraw from work, affecting productivity. But workers who smile as a result of cultivating positive thoughts "“ such as a tropical vacation or a child's recital "“ improve their mood and withdraw less....


Word of the Day
tessitura
  • The prevailing range of a vocal or instrumental part, within which most of the tones lie.
This word is Italian in origin and comes from the Latin 'textura,' web, structure.