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Latest Brent Scott Stories

2011-02-22 21:22:37

Want to keep your boss happy? Smile at your customers. Want to keep yourself happy and productive? Smile like you mean it. A new study led by a Michigan State University business scholar suggests customer-service workers who fake smile throughout the day worsen their mood and withdraw from work, affecting productivity. But workers who smile as a result of cultivating positive thoughts "“ such as a tropical vacation or a child's recital "“ improve their mood and withdraw less....


Word of the Day
caparison
  • A cloth or covering, more or less ornamented, laid over the saddle or furniture of a horse, especially of a sumpter-horse or horse of state.
  • Clothing, especially sumptuous clothing; equipment; outfit.
  • To cover with a caparison, as a horse.
  • To dress sumptuously; adorn with rich dress.
This word ultimately comes from the Medieval Latin 'cappa,' cloak.
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