Quantcast
Last updated on April 20, 2014 at 14:04 EDT

Latest BT Research Stories

2014-01-21 04:23:04

New 'flexible grid' infrastructure allows more efficient bundling of channels, (42.5% increase in spectral efficiency) and data speeds of up to 1.4 Terabits per second (Tb/s) achieved without deployment of more fiber PARIS, Jan. 21, 2014 /PRNewswire/ -- Alcatel-Lucent (Euronext Paris and NYSE: ALU) and BT have today announced trial speeds of up to 1.4Tb/s with a record spectral efficiency of 5.7 bits per second per Hertz (b/s/Hz) on an existing core fiber connection. This is believed to be...

2013-12-02 08:38:50

For the fourth year running, IDC recognises BT's strategy, capabilities and momentum in Asia-Pacific IRVING, Texas, Dec. 2, 2013 /PRNewswire/ -- BT today announced it has retained its position as a "leader" in the IDC MarketScape: Asia Pacific Next-Generation Telcos - ICT Services 2013-2014 Vendor Analysis*. In the report, IDC underlines BT's commitment to the Asia Pacific region through continued investments in networks, services portfolio and people, and recognises how BT is continuing to...

2013-04-29 08:32:25

IRVING, Texas, April 29, 2013 /PRNewswire/ -- BT is accelerating its push into cloud computing all round the world by launching BT Cloud Compute, an enhanced service that allows CIOs far greater control in terms of designing, building, buying and operating a cloud solution that is tailored to their specific needs. CIOs can keep pace with the changing demands of their customers and confidently build powerful 'pay as you go' cloud solutions that they can use from anywhere in the world with...

2013-01-31 08:37:01

IRVING, Texas, Jan. 31, 2013 /PRNewswire/ -- BT today announced the key lessons from research it has conducted into the latest communication channels being used by contact centers. One of the most significant developments BT has seen is the increasing use of webchat as a channel for advisors to talk to customers. The research acknowledges the growing contribution of webchat to customer satisfaction, employee productivity and cost reduction for contact center operators. Among its key findings...

2012-10-01 06:24:23

IRVING, Texas, Oct. 1, 2012 /PRNewswire/ -- BT, one of the world's leading providers of communications solutions and services, today announced the signature of a global managed services agreement with British American Tobacco (FTSE: BATS), valued at more than 100 million USD. Under the terms of the agreement, BT will manage the global wide area network infrastructure for British American Tobacco, including remote access, network security and third-party supplier management across nearly...

2012-05-22 02:34:57

IRVING, Texas, May 22, 2012 /PRNewswire/ -- BT announces the expansion of its Contact Center portfolio for the U.S. The newest addition to the portfolio is a cloud-based IP contact center service based on Cisco's Unified Communications and Collaboration technology (UCC). With organizations everywhere looking to take advantage of the emergence of cloud services, BT Cloud Contact helps overcome major challenges in providing global unified communications to contact centers, such as reach,...

2012-04-24 02:36:51

LONDON, April 24, 2012 /PRNewswire/ -- BT today announced innovations to its BT Assure security portfolio which are designed to help organizations better address a wide array of security issues and protect the trust required for business to be successful. These innovations focus on the risks posed by the growing presence of personal devices on corporate networks, the large scale deployment of cloud solutions and the challenges of 'big data', the large amounts of unstructured data inherent in...

2012-03-07 08:05:00

LONDON, March 7, 2012 /PRNewswire/ -- BT today announced a major update to BT Connect, its innovative portfolio of networking solutions. The move establishes 'intelligence' as a new dimension for the definition of network performance alongside speed, availability, scope, security and resilience. BT Connect customers will benefit from important innovations which will improve network performance and increase Chief Information Officers' control over their own infrastructure, including: A new,...

2012-03-07 08:05:00

LONDON, March 7, 2012 /PRNewswire/ -- BT has signed a five-year outsourcing deal with Standard Life, a leading provider of long term savings and investments. The $47 million contract will see BT manage the company's communications infrastructure. This gives Standard Life access to a wide range of professional services and will enhance the overall level of service provided to customers. The agreement includes the delivery and management of a BT Connect Local Area Network (LAN) and...

2011-12-20 07:05:00

LONDON, Dec. 20, 2011 /PRNewswire/ -- BT today announced the signature with the European Parliament of two framework contracts, together worth up to $156 million. The five year contracts cover a wide range of networked IT services, including the supply of network equipment and applications as well as all associated professional services for the European Parliament's telecommunications infrastructure and systems. Service delivery will take place at the European Parliament's three main sites in...