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Latest Business support system Stories

2009-08-18 05:00:00

ST. LOUIS, Aug. 18 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Rogers Communications Inc., a diversified Canadian communications and media company, has upgraded its Amdocs customer management system to Amdocs CES 7.5. This deployment is the first step in a multi-year transformation project to support Rogers' quadruple-play offering with integrated Amdocs CES 7.5 products. "Amdocs continues to play an important role...

2009-08-07 05:16:00

MUMBAI, India, August 7 /PRNewswire/ -- The phenomenal growth in the Indian telecommunication industry has led to the increased demand for Operation Support System and Business Support System (OSS BSS) solutions. Decreasing Average Revenue per User (ARPU) in a predominantly pre-paid telecom market has forced Telecom Service Providers (TSPs) to look for alternate sources of revenue in terms of Value Added Service (VAS) and increase focus on customer satisfaction. They also have to meet...

2009-08-04 05:00:00

ST. LOUIS, Aug. 4 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Viet Nam Telecom National Company (VTN), a subsidiary of the Viet Nam Post and Telecommunications Group (VNPT), has deployed Amdocs products to support its partner management processes. Amdocs' Partner Settlement Manager provides a unified, automated partner management and settlement solution that has been deployed to support VTN in its role as the...

2009-07-30 05:00:00

ST. LOUIS, July 30 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, continues to demonstrate momentum with wins and deployments in the area of information management and centralizing product catalog functionality across the enterprise, which is becoming an area of strategic investment for service providers in today's economic climate. Strategic Approach in Current Economic Climate Service providers today continue to assess their spend on...

2009-07-15 05:00:00

ST. LOUIS, July 15 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Telenor Sweden, one of the largest mobile operators in Sweden and a subsidiary of the Telenor Group, has selected Amdocs' Operational Support System (OSS) suite of products to manage and automate its network inventory across its wireline operations. Amdocs OSS already supports Telenor Sweden's mobile operations and it has expanded its relationship with...

2009-06-19 05:00:00

Amdocs continues market share lead in BSS, OSS, SDP; ranked first in customer and billing management and professional services ST. LOUIS, June 19 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced Gartner, Inc. has ranked Amdocs the worldwide market share leader in the Telecommunications Software Management Systems marketplace based on total revenue for 2008.* The report assesses vendors of business support systems (BSS),...

2009-06-09 05:00:00

New products can enable Enel to reduce contact center costs and improve call resolution ST. LOUIS, June 9 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Enel, Italy's largest energy provider, has deployed contact center and agent interaction products from Amdocs CES - CRM 7.5. The customer management products will enhance the efficiency and performance of hundreds of contact center agents across the organization, and...

2009-06-02 05:00:00

Amdocs delivers a centrally managed customer and revenue management infrastructure for unified customer view and real-time billing ST. LOUIS, June 2 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Hubei Telecom, a unit of China Telecom Group operating in Hubei province, has selected and deployed Amdocs as part of a comprehensive project to upgrade its business support systems (BSS). Amdocs' billing and customer...

2009-05-27 05:00:00

Amdocs delivered service assurance solution upgrade on time, on budget, and ensured operational continuity ST. LOUIS, May 27 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced that SmartTrust, a leading Swedish provider of SIM and device management software for mobile operators worldwide, has upgraded its service assurance solution to Amdocs CES - CRM 7.5 software. "With more than 100 customers, including some of the...

2009-05-22 15:51:00

New products from Amdocs CES 7.5 and billing systems expansion will enhance customer experience ST. LOUIS, May 22 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Jupiter Telecommunications (J:COM), Japan's largest multiple system and channel operator, has expanded its relationship with Amdocs with the selection of new products from the Amdocs CES 7.5 product portfolio. J:COM will deploy Amdocs customer management and...


Word of the Day
cruet
  • A vial or small glass bottle, especially one for holding vinegar, oil, etc.; a caster for liquids.
This word is Middle English in origin, and ultimately comes from the Old French, diminutive of 'crue,' flask.
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