Latest Business support system Stories
SINGAPORE, March 6 /PRNewswire/ -- When it comes to Operations Support Systems and Business Support Systems (OSS/BSS), it's truly survival for the fittest communications service provider (CSP). Over the past few years, the global CSPs have realised that OSS/BSS are a 'part-of-the-service' and not a mere back-end support function. Today, complex customer-focused services have gained importance, especially those involving mobile data integration with voice capabilities. (Logo:...
Agreement expands Amdocs' support of Sunrise's operational support systems for better business performance and lower cost of ownership ST. LOUIS, March 3 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has signed a new multi-year services agreement to maintain the Amdocs operational support systems (OSS) installation at Sunrise Communications AG, the second-largest provider of mobile, fixed-line and Internet...
ST. LOUIS, Feb. 25 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Amdocs received the highest possible rating of "Very Strong" from Gartner in its business support systems (BSS) vendor evaluation. This was reported in the Gartner(1) Dataquest report published in December 2008 titled, "Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2008." The report concludes that: "BSS...
New and enhanced solutions demonstrate commitment, provide value and address critical needs for growth markets BARCELONA, Spain, Feb. 17 /PRNewswire-FirstCall/ -- At Mobile World Congress 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced new and enhanced offerings to meet the needs of service providers in growth markets. These new offerings and enhancements to the Amdocs CES Portfolio are designed to enable service providers in both established...
Announcing new solutions for LTE and WiMAX network planning and rollout, real-time charging, applications retailing, and turnkey business-support systems for monetizing 4G implementations BARCELONA, Spain, Feb. 16 /PRNewswire-FirstCall/ -- At Mobile World Congress 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced new products and services to ensure a more predictable, profitable evolution toward 4G, whether via the Long-Term Evolution (LTE)...
Pre-integrated, preconfigured bundles of products and processes ensure fast, reliable deployment and delivery of new services PARIS, Feb. 12 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of two new Amdocs Operational Product Packs for the fulfillment of Carrier Ethernet and MPLS IP VPN (Multi-protocol Label Switching - Internet Protocol - Virtual Private Network) services. The packs provide service providers...
Amdocs and Frost & Sullivan(1) survey confirms that online customer interaction has never been more important, with service providers looking hard to find ways to cut costs, while still improving revenues ST. LOUIS, Feb. 5 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced new enhancements to its CES 7.5 self-service software in the areas of e-commerce and e-billing. The company also announced the availability of the...
VimpelCom continues to standardize on Amdocs' products across subsidiaries outside of Russia; Amdocs also delivers multiple customer management products on the same platform MOSCOW and ST. LOUIS, Feb. 3 /PRNewswire-FirstCall/ -- Vimpel-Communications ("VimpelCom") (NYSE: VIP), a leading provider of communications services to approximately 60 million customers in Russia and in the Commonwealth of Independent States (CIS), and Amdocs (NYSE: DOX), the leading provider of customer experience...
ST. LOUIS, Jan. 27 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Sonaecom, a leading Portuguese service provider, has expanded its use of Amdocs Cramer OSS (operations support systems) for fulfillment and resource management. Amdocs Cramer OSS is supporting Sonaecom's xDSL (Digital Subscriber Line) and FTTH (Fiber To The Home) networks. Sonaecom has deployed Amdocs Cramer OSS to gain complete visibility over its...
Rogers to deploy Amdocs CES 7.5 products and services to create an enterprise-wide ordering, billing and service management platform to support its quad-play product offering ST. LOUIS, Jan. 21 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has signed a multi-year contract with Rogers Communications Inc., a diversified Canadian communications and media company. Rogers will deploy new products and services from the...
