Latest Business support system Stories
New products can enable Enel to reduce contact center costs and improve call resolution ST.
Amdocs delivers a centrally managed customer and revenue management infrastructure for unified customer view and real-time billing ST.
Amdocs delivered service assurance solution upgrade on time, on budget, and ensured operational continuity ST.
New products from Amdocs CES 7.5 and billing systems expansion will enhance customer experience ST.
Amdocs delivers rapid implementation, converting all MetroPCS customers onto Amdocs CES 7.5 in just nine months--on time and on budget DALLAS and ST. LOUIS, May 21 /PRNewswire-FirstCall/ -- MetroPCS Communications, Inc.
Amdocs CES 7.5 will enhance the customer experience for Japan's largest multi-play provider; demonstrates Amdocs' momentum in Broadband Cable ST.
Service Providers want to achieve faster time to market and increased service profitability from managed services; Two-thirds of those surveyed prefer bundling outsourcing of OSS with BSS NICE, France, May 5 /PRNewswire-FirstCall/ -- MANAGEMENT WORLD -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today released the results of a first-of-its-kind survey exploring service providers' use of managed services to support their operational support systems (OSS).
RA'ANANA, Israel, April 6 /PRNewswire-FirstCall/ -- MTS - Mer Telemanagement Solutions Ltd.
Amdocs unveils prototype of tru2way(R) functionality, demonstrates innovation and leadership at The Cable Show WASHINGTON, April 1 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), demonstrates its ongoing innovation in support of the broadband cable industry at The Cable Show.
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