Latest Call centre Stories
PITTSBURGH, May 27, 2015 /PRNewswire/ -- For the second time in four years, UPMC Health Plan's call center was named the Global Call Center of the Year in the large call center category by the
Monet Software, Inc., a leading provider of cloud-based call center workforce optimization software, will be attending the 2015 Call Center Week Conference and Expo, scheduled for June 15-19 at
Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced today that it will be exhibiting at Call Center Week (CCW), June 15-19, 2015 at
AMC Technology announces new integration solution for Microsoft Dynamics CRM Richmond, Virginia (PRWEB) May 21, 2015 AMC Technology, a leading global
Circulation contact campaign specialist targets productivity improvements with Noble’s comprehensive contact management platform Atlanta, GA (PRWEB) May 21,
Today’s consumer-based contact centers must effectively serve three somewhat competing pressures: 1) customer experience; 2) agent cost; and 3) operational expense.
With CallTrackingMetrics latest softphone update, users can turn their computer into an advanced phone and call controller so they can easily handle all of their phone needs without any physical
Bilingual Contact Center Acknowledged in CUSTOMER Magazine as a High-Capacity Teleservices Outsourcing Agency Portland, Maine (PRWEB) May 18, 2015
Second Major Award of 2015 for TrialCard Center Cary, NC (PRWEB) May 14, 2015 Healthcare solutions provider TrialCard has been honored by TMC, a global,
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