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Latest Call centre Stories

2015-04-22 23:06:11

Leading cloud contact center provider to exhibit complete suite of enhanced features and capabilities at both annual call center conferences Rockville, Md (PRWEB)

2015-04-21 23:10:15

Company to spotlight its predictive talent selection technology at annual conference of customer service executives. Atlanta, GA (PRWEB) April 21, 2015

2015-04-21 23:07:03

Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced today that it will be exhibiting at the Contact Center Expo & Conference, May

2015-04-21 23:06:09

ClickPoint is pleased to announce that its new iPad and iPhone Application for SalesExec Lead Management will be available April, 20th 2015. Scottsdale, Arizona

2015-04-20 23:11:27

CaseBank Will Demonstrate Troubleshooting and Diagnostic Solutions in Booth 311 Mississauga, ON (PRWEB) April 20, 2015 CaseBank Technologies Inc., the

2015-04-20 23:10:56

CallTrackingMetrics, a leader in the advertising call tracking industry, will be debuting new call center features and pricing plans at the 2015 ICMI Contact Center Expo & Conference on May

2015-04-16 23:11:00

Vendors selected for the “Cool Vendor” report are innovative, impactful and intriguing. Stamford, CT (PRWEB) April 16, 2015 Creative Virtual, a global

2015-04-16 08:29:24

Mapping the customer journey isn't that straightforward; new research reveals a lack of omni-channel integration LONDON, April 16, 2015 /PRNewswire/ -- In four

2015-04-14 23:10:07

OnviCom Provides an All-Inclusive and Unified Solution Ranging from Network Interfaces and IP-PBX, to Web-Based Teleservice and CRM Applications, to Embedded Workforce Optimization, Automation

2015-04-14 23:07:31

New agent scripting tools aid in training and corporate compliance


Word of the Day
dipsas
  • A serpent whose bite was fabled to produce intense thirst.
The word 'dipsas' comes from a Greek word meaning 'thirst'.