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Latest Call centre Stories

2014-09-05 23:02:24

LiveOps to Take Calls during Fourth Cancer Fundraising Telecast, Helping Process Millions of Dollars Expected in Donations REDWOOD CITY, CALIF. (PRWEB) September 05, 2014 LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that the Company has been chosen as a preferred partner to provide call center services by Greenwood Hall, Inc. for the television broadcast of the fourth annual Stand Up To Cancer telecast on September 5 at 8 p.m....

2014-09-03 23:05:42

Global contact center technology provider has achieved a number of milestones throughout the last two-and-a-half decades Atlanta, Georgia (PRWEB) September 03, 2014 Noble Systems Corporation, a global leader in contact center technology solutions, celebrates 25 years of delivering innovative products and services for the contact center marketplace. Throughout the last two-and-a-half decades, Noble Systems has achieved a number of milestones, growing from a start-up technology provider to...

2014-09-02 23:09:15

transcosmos Provides the First Service in the Industry to Simultaneously Achieve End User Convenience and Contact Center Efficiency With the Combination of "Oracle Service Cloud" and INTEC’s "Call Crayon" Customer Contact Enhancement Solution Tokyo, Japan (PRWEB) September 02, 2014 As one of the initiatives of the Omni-channel services announced on June 30, 2014, transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715;...

2014-08-29 23:00:59

Monthly Licensing Offers Cost Control to Clients While They Grow Their Business (PRWEB) August 29, 2014 Indosoft, Inc., a leading provider of scalable Asterisk-based contact center software, announces the availability of monthly per-port licensing of its Q-Suite 5.7 software. As a global provider of Asterisk-based contact center solutions, Indosoft has been successfully deploying and supporting its ACD and Dialer software suite at medium and large contact centers around the world for...

2014-08-29 23:00:33

Leading Contact Center Software for Asterisk Adds New Features, Updates (PRWEB) August 30, 2014 Indosoft, Inc., a leading provider of scalable Asterisk-based contact center software, announces the release of its most advanced contact center product, Q-Suite 5.7.7. This release brings a number of new features as well as updates to existing aspects of its popular Q-Suite 5.7 software. Q-Suite functionality on the presentation side has received an update with the incorporation of TinyMCE...

2014-08-28 08:31:39

Ubiquity Announces Expansion of Relationship NEW YORK, Aug. 28, 2014 /PRNewswire/ -- Ubiquity Global Services, an innovative outsourcing organization with deep experience in the emerging payments space, celebrates the first anniversary of their relationship with Better Finance, as well as an expansion of the relationship. "We're delighted with the work Ubiquity has done with us over the first year," said Judy Balint, Better Finance's chief marketing officer. "Providing an...

2014-08-27 23:09:40

HiP Now Validates Leads Within 24 Hours of Delivery, Anticipates to Verify Over 500,000 Leads Annually Albany, NY (PRWEB) August 27, 2014 Today, HiP, a B2B digital marketing agency focused on lead generation, announced full-scale deployment of its same-day call verification service. In order to confirm key contact information, including phone number and title, leads will now be called by a member of HiP’s entirely US-based call verification (CV) team within 24 hours of delivery....

2014-08-26 23:10:02

Sound Telecom, a leading national BPO in the answering service and call center industry, has hired a new accounts receivable agent for its billing team. Seattle, Washington (PRWEB) August 26, 2014 Sound Telecom, a leading nationwide provider of telephone answering services, call center solutions, and cloud-based business communication systems, has brought Rita Torres on-board as their new AR Collections/Credit Agent. A position such as hers demands that Rita must walk a fine line between...

2014-08-26 23:09:20

New Partnership Supports 3CLogic’s Strategic Initiative to Offer Complementary, Best-in-class, Cloud-based Contact Center Solutions to Enhance the Core Business Needs of the Customer Rockville, MD (PRWEB) August 26, 2014 Today, 3CLogic, the leader in cloud-based contact centers hosted on Amazon Web Services (AWS), announced its technology integration with Microsoft Dynamics’ CRM, the worldwide leader in software, services, and solutions. The new partnership will provide enterprise...

2014-08-26 23:06:44

Noble Systems CEO & President is named as one of Georgia’s 'Most Admired CEOs' Atlanta, GA (PRWEB) August 26, 2014 Noble Systems Corporation, a global provider of contact center technology solutions, is pleased to announce that James (Jim) K Noble, CEO & President, has been honored as one of Georgia’s “Most Admired CEOs”. The program, sponsored by the Atlanta Business Chronicle, recognizes outstanding leadership and achievement among top chief executive officers in...


Word of the Day
malpais
  • The ragged surface of a lava-flow.
'Malpais' translates from Spanish as 'bad land.'