Latest Call centre Stories

2015-05-05 23:10:31

Award recognizes call centers that demonstrate highest standards among industry peers. Cary, NC (PRWEB) May 05, 2015 TrialCard’s Customer Experience

2015-05-05 23:10:25

Global Contact Services of Salisbury, NC placed First in the Top 100 Call Center competiton for 2015 from BenchmarkPortal.

2015-05-01 23:05:55

New Capabilities Will Improve Depth of Speech Analysis for Enterprise Call Centers New York, NY (PRWEB) May 01, 2015 SpeechPro, a global leader in voice

2015-04-30 23:06:46

Presence Technology was recognized with this award during the 12th Andean Congress of Contact Centers and CRM, organized by the Colombian Association of Contact Centers and BPO (ACDECC).

2015-04-30 12:40:22

New research report shows 87% of contact center leaders acknowledged that agents experience a moderate to high level of stress during the workday COLORADO SPRINGS, Colo., April 30, 2015 /PRNewswire/

2015-04-30 08:36:40

Vendors selected for the "Cool Vendor" report are innovative, impactful and intriguing LONDON, April 30, 2015 /PRNewswire/ -- ResponseTap, a leading provider of

2015-04-28 23:07:45

Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced that Suddenlink, the seventh largest cable operator in the United States, has selected

2015-04-28 23:07:12

CRMXchange, the leader in online educational events, announces a schedule of six free May webcasts that focus on improving agent performance and developing a better understanding of the factors

2015-04-22 23:06:11

Leading cloud contact center provider to exhibit complete suite of enhanced features and capabilities at both annual call center conferences Rockville, Md (PRWEB)

2015-04-21 23:10:15

Company to spotlight its predictive talent selection technology at annual conference of customer service executives. Atlanta, GA (PRWEB) April 21, 2015

Word of the Day
  • A woman chauffeur.
  • A woman who operates an automobile.
The word 'chaffeuse' comes from French, and is the feminine form of 'chauffeur'.