Latest Call centre Stories
Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced today that it will be exhibiting at the Contact Center Expo & Conference, May
ClickPoint is pleased to announce that its new iPad and iPhone Application for SalesExec Lead Management will be available April, 20th 2015. Scottsdale, Arizona
CaseBank Will Demonstrate Troubleshooting and Diagnostic Solutions in Booth 311 Mississauga, ON (PRWEB) April 20, 2015 CaseBank Technologies Inc., the
CallTrackingMetrics, a leader in the advertising call tracking industry, will be debuting new call center features and pricing plans at the 2015 ICMI Contact Center Expo & Conference on May
Vendors selected for the “Cool Vendor” report are innovative, impactful and intriguing. Stamford, CT (PRWEB) April 16, 2015 Creative Virtual, a global
Mapping the customer journey isn't that straightforward; new research reveals a lack of omni-channel integration LONDON, April 16, 2015 /PRNewswire/ -- In four
OnviCom Provides an All-Inclusive and Unified Solution Ranging from Network Interfaces and IP-PBX, to Web-Based Teleservice and CRM Applications, to Embedded Workforce Optimization, Automation
New agent scripting tools aid in training and corporate compliance
3CLogic’s COO to discuss how to build a customer base with WebRTC and its impact for call centers. Rockville, MD (PRWEB) April 14, 2015
NexxPhase, based in Atlanta, is a premier provider of Customer and Citizen Engagement Solutions.
- A hairdresser.