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Latest Call centre Stories

2014-07-16 12:32:00

BLUE BELL, Pa., July 16, 2014 /PRNewswire-iReach/ -- E-SoftSys(TM), developer of Self Storage Manager(TM) - one of the leading management software programs for the self-storage industry, announced the release of a new version of their fully integrated Customer Relationship Management Module - e-CRM 4.0, incorporating several new features and tight integration with their Call Tracker module. E-SoftSys e-CRM application is currently used by several multi-facility operators in USA and Canada....

2014-07-15 23:14:20

TrialCard's award-winning Customer Experience Center (CxC) received the Center of Excellence designation again. The CxC allows brand manufacturers to outsource telecommunication services in a way that delivers a consistent brand message while fully integrating with patient access programs and HUB service solutions. Cary, NC (PRWEB) July 15, 2014 The Customer Experience Center, a TrialCard company, announces that for the second consecutive year, it has been certified as a Center of...

2014-07-08 23:04:33

New capabilities bring Small, Medium and Enterprise Businesses (SME) flexibility, scalability and buy-only-what-you-need customization. Los Angeles, California (PRWEB) July 08, 2014 TelePacific Communications®, a leader in connect, cloud and business continuity solutions for small and medium sized businesses, announces the availability of Contact Center for TelePacific Hosted PBX, a powerful new solution that leverages the easy-to-scale, manage and use features of its popular Hosted...

2014-07-07 23:01:33

As first movers in this growing Latin American market, Targetgroup will be leveraging the advanced functionality of SmartRecord® to garner innovative business intelligence from their customer base. Indianapolis, IN (PRWEB) July 07, 2014 CTI Group (Holdings) Inc. (OTCQB:CTIG), a global provider of carrier-grade software solutions and services which empower organizations through communication analytics, is pleased to announce their hosted SmartRecord® solution is being deployed...

2014-07-03 23:09:29

The new Innovative Dialer can dial any number in any document just by highlighting the number and clicking. Once clicked, the IP phone goes off hook and the number is dialed without ever touching the keys on the phone. Sarasota, Florida (PRWEB) July 03, 2014 IPitomy, a leader in VoIP unified communications platforms including premise based and virtual cloud based business solutions, announced today that its ‘Contacts Manager’ dialing software is now available to all IPitomy dealers....

2014-07-03 23:00:55

Discover how SMS text messaging, voice broadcast, and other call center products will help promote your entertainment-related events! Santa Monica, CA (PRWEB) July 03, 2014 CallFire is inviting clients behind the velvet rope to help turn their club, theater, bar or other entertainment venue into a popular hotspot with telephony tools that make connecting with customers and generating new business simple and effective. Use Voice Broadcast and SMS text messaging to spread the word about an...

2014-07-03 20:21:37

CHAPEL HILL, N.C., July 3, 2014 /PRNewswire/ -- Call centers within the pharmaceutical industry are increasingly being challenged to satisfy customer inquiries while simultaneously cutting costs. In today's ever-changing marketplace, call centers must modernize their technology and expand connectivity options in order to support a growing variety of customer interaction channels and tools. According to recent research by benchmarking firm, Best Practices, LLC, there are many gaps in adoption...

2014-07-01 23:00:23

RTX’s Affiliation with the Professional Association of Customer Engagement (PACE) Demonstrates Its Commitment to a Multi-Channel Approach to Engaging Its Members Orlando, Florida (PRWEB) July 02, 2014 Resort Travel & Xchange (RTX) is proud to announce that it has become a member of the Professional Association of Customer Engagement (PACE), formerly the American Teleservices Association. PACE is the only non-profit trade organization dedicated exclusively to the advancement of...

2014-06-30 23:11:49

CGS, a leading global provider of technology solutions and services, today announced their call center and BPO operation was the recent recipient of five prominent awards. CGS took home four honors at ContactCenterWorld’s Americas conference in Orlando, Florida (June 16th-19th) and was named one of “Atlanta’s Best and Brightest Companies to Work For” by 101BestandBrightest.com. New York, NY (PRWEB) June 30, 2014 CGS, a leading global provider of technology solutions and services,...

2014-06-30 23:01:54

Indosoft Innovation Allows for Deployment of ACD in Mission Critical Applications (PRWEB) June 30, 2014 Indosoft, Inc., a leading provider of call center software on Asterisk, announces that it has been granted a patent by the US Patent and Trademark Office, US 8711734 B2, for its Q-Suite Call Survival. This milestone confirms Indosoft’s commitment to research and development in creating world-class products. In combination with the Indosoft Overseer Watchdog, this provides a...


Word of the Day
bodacious
  • Remarkable; prodigious.
  • Audacious; gutsy.
  • Completely; extremely.
  • Audaciously; boldly.
  • Impressively great in size; enormous; extraordinary.
This word is probably from the dialectal 'boldacious,' a blend of 'bold' and 'audacious.'
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