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Latest Call centre Stories

2014-06-09 08:25:20

MINNEAPOLIS, June 9, 2014 /PRNewswire-iReach/ -- Skybridge Americas, Inc. CEO Kevin Cattoor announced that he has named Jeannine Peterson to Chief Operations Officer for the company's contact center operations in the US and Canada. Photo - http://photos.prnewswire.com/prnh/20140607/95859 Peterson most recently worked for AMT Consumer Services located in St. Louis Park, MN as Senior Vice President, Consumer Experience & Business Development. In this position, she was...

2014-06-05 23:15:14

ClickPoint Software wins LEADER award for best lead distribution solution on the heels of major releases that make it easier than ever to manage, distribute, and market to your leads. Scottsdale, AZ (PRWEB) June 05, 2014 ClickPoint Software has won the respect of its industry peers by receiving the prestigious LEADER Award given out by LeadsCouncil. LeadsCouncil is an independent association whose members are companies in the online lead generation space, from lead buyers to lead...

2014-06-05 23:14:03

Vonjour releases zero cost solution for Tallahassee's digital canopy. (PRWEB) June 05, 2014 Today Vonjour.com announced the release of its zero cost business phone system in Tallahassee. The company has made its service available for organizations and businesses across the greater Tallahassee region. This release is just one more step the company is taking to make enterprise unified communications more ubiquitous and disrupt the telecom space. “The telecom industry has made...

2014-06-04 23:10:48

CallFinder® announces today a strategic relationship with Customer Centered Strategies, LLC (CCS) to provide cloud-based call recording and speech analytics solutions as a component of CCS’ customer experience and business transformation professional services. Burlington, VT (PRWEB) June 04, 2014 CallFinder® announces today a strategic relationship with Customer Centered Strategies, LLC (CCS) to provide cloud-based call recording and speech analytics solutions as a component...

2014-06-04 04:21:06

It's the sixth year in a row GES has earned this prestigious certification LAS VEGAS, June 4, 2014 /PRNewswire/ -- Global Experience Specialists (GES), a leader in exhibition, event and entertainment experiences, announced that the GES National Servicenter® has been recognized for call center customer satisfaction excellence for a sixth consecutive year under the J.D. Power Certified Contact Center Program.(SM) The distinction acknowledges a strong commitment by GES call center...

2014-06-02 23:05:01

Leading Bilingual Call Center Recognized by Technology Marketing Corporation as a Top High-Capacity Outsourcing Agency Portland, ME (PRWEB) June 02, 2014 Listen Up Español recognized in CUSTOMER magazine’s 29th edition of the Top 50 Teleservices Agency Ranking, which lists top teleservice firms in the world. The bilingual call center was ranked in the categories of international, international inbound and global aggregate call-centers. In order to qualify for the ranking, agencies...

2014-05-29 23:11:05

Sound Telecom, a nationwide provider of telephone answering services, call center solutions, and cloud-based phone systems, has published a comprehensive document that defines the concept of a Virtual Receptionist and explains how businesses are able to benefit by making them part of the team. Seattle, Washington (PRWEB) May 29, 2014 Sound Telecom, a leader in the call center and telecom outsourcing arena, has created a decisive article called “Virtual Receptionist Services – What Are...

2014-05-29 23:05:52

AMC Technology, L.L.C., a global leader in multi-channel contact center integration software, is pleased to be the 2014 recipient of The Innovation in Utilization Award from the Richmond Technology Council. The Innovation in Utilization Award is given to the company or organization whose creative use of existing technology enhances processes, methodologies and/or services for theirs or others benefit. Richmond, Virginia (PRWEB) May 29, 2014 AMC Technology, L.L.C., a global leader in...

2014-05-28 23:11:15

Sound Telecom, a nationwide provider of telephone answering services, call center solutions, and cloud-based phone systems, has released a highly informative piece that explains how healthcare companies can fully utilize a medical call center to fulfill all their telecom needs. Seattle, Washington (PRWEB) May 28, 2014 As a nationwide provider of call center services with US-based agents, Sound Telecom has composed an article called “How a HIPAA Compliant Call Center Delivers Healthcare...

2014-05-28 23:10:25

3CLogic’s Cloud-based Contact Center Solution and Lime Light CRM join forces to provide marketers enhanced contact center performance with leading continuity based processing and campaign management. Rockville, MD (PRWEB) May 28, 2014 3CLogic, the leader in cloud-based contact centers hosted on Amazon Web Services (AWS), today announced its technology integration with Lime Light CRM, leading provider of continuity based processing and campaign management. The new partnership will...


Word of the Day
penuche
  • A fudgelike confection of brown sugar, cream or milk, and chopped nuts.
'Penuche' is a variant of 'panocha,' a coarse grade of sugar made in Mexico. 'Panocha' probably comes from the Spanish 'panoja, panocha,' ear of grain.
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