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Latest Call centre Stories

2014-12-02 12:37:01

ICMI celebrates call center excellence with annual prestigious awards program COLORADO SPRINGS, Colo., Dec.

2014-11-25 23:08:11

Leading North American cloud-based contact center solution provider, Telax is a recent winner of TMC’s 2014 CUSTOMER Contact Center Technology Award. Toronto,

2014-11-25 23:07:12

Talkdesk call center software empowers customers to provide better customer support over the phone. Mountain View, CA (PRWEB) November 25, 2014

2014-11-24 23:10:16

Cedar Grove, NJ-Liquid Leads approaches a personal milestone and expands their call center to generate accredited investor leads. (PRWEB) November 24, 2014

2014-11-24 16:27:24

GUILDFORD, England, November 24, 2014 /PRNewswire/ -- Cloud-based customer experience analytics and service monitoring specialist SpatialBuzz [http://www.spatialbuzz.com

2014-11-20 23:00:59

CareSource, a Dayton-based nonprofit, health plan will team with Xerox (NYSE: XRX) to provide a customer care operation in Indianapolis.

2014-11-20 08:39:28

Simply entering can be a hugely motivational exercise, as it reminds companies of how far they've come and what they've achieved. COLORADO SPRINGS, Colo., Nov.

2014-11-19 16:30:50

ORLANDO, November 19, 2014 /PRNewswire/ -- In the world of Interactive Voice Response (or IVR), what was meant to make life easier, present cost-savings to businesses and

2014-11-18 23:10:25

Updates Include Extended Conditional Dialing, Bulk Agent Skill Assignment, Aggregate Reporting and Other Enhancements St.

2014-11-18 23:06:17

Phone system provider shares insight on how the right tools can improve employee and customer satisfaction. Dallas, Texas (PRWEB) November 18, 2014


Word of the Day
upstander
  • A person who stands up for something, as contrasted to a bystander who remains inactive.
  • One of the upright handlebars on a traditional Inuit sled.
The word 'upstander' in the first sense here is a play on the word 'bystander' and the idea of 'standing up' for something.