Quantcast

Latest Call centre Stories

2014-06-04 23:10:48

CallFinder® announces today a strategic relationship with Customer Centered Strategies, LLC (CCS) to provide cloud-based call recording and speech analytics solutions as a component of CCS’ customer experience and business transformation professional services. Burlington, VT (PRWEB) June 04, 2014 CallFinder® announces today a strategic relationship with Customer Centered Strategies, LLC (CCS) to provide cloud-based call recording and speech analytics solutions as a component...

2014-06-04 04:21:06

It's the sixth year in a row GES has earned this prestigious certification LAS VEGAS, June 4, 2014 /PRNewswire/ -- Global Experience Specialists (GES), a leader in exhibition, event and entertainment experiences, announced that the GES National Servicenter® has been recognized for call center customer satisfaction excellence for a sixth consecutive year under the J.D. Power Certified Contact Center Program.(SM) The distinction acknowledges a strong commitment by GES call center...

2014-06-02 23:05:01

Leading Bilingual Call Center Recognized by Technology Marketing Corporation as a Top High-Capacity Outsourcing Agency Portland, ME (PRWEB) June 02, 2014 Listen Up Español recognized in CUSTOMER magazine’s 29th edition of the Top 50 Teleservices Agency Ranking, which lists top teleservice firms in the world. The bilingual call center was ranked in the categories of international, international inbound and global aggregate call-centers. In order to qualify for the ranking, agencies...

2014-05-29 23:11:05

Sound Telecom, a nationwide provider of telephone answering services, call center solutions, and cloud-based phone systems, has published a comprehensive document that defines the concept of a Virtual Receptionist and explains how businesses are able to benefit by making them part of the team. Seattle, Washington (PRWEB) May 29, 2014 Sound Telecom, a leader in the call center and telecom outsourcing arena, has created a decisive article called “Virtual Receptionist Services – What Are...

2014-05-29 23:05:52

AMC Technology, L.L.C., a global leader in multi-channel contact center integration software, is pleased to be the 2014 recipient of The Innovation in Utilization Award from the Richmond Technology Council. The Innovation in Utilization Award is given to the company or organization whose creative use of existing technology enhances processes, methodologies and/or services for theirs or others benefit. Richmond, Virginia (PRWEB) May 29, 2014 AMC Technology, L.L.C., a global leader in...

2014-05-28 23:11:15

Sound Telecom, a nationwide provider of telephone answering services, call center solutions, and cloud-based phone systems, has released a highly informative piece that explains how healthcare companies can fully utilize a medical call center to fulfill all their telecom needs. Seattle, Washington (PRWEB) May 28, 2014 As a nationwide provider of call center services with US-based agents, Sound Telecom has composed an article called “How a HIPAA Compliant Call Center Delivers Healthcare...

2014-05-28 23:10:25

3CLogic’s Cloud-based Contact Center Solution and Lime Light CRM join forces to provide marketers enhanced contact center performance with leading continuity based processing and campaign management. Rockville, MD (PRWEB) May 28, 2014 3CLogic, the leader in cloud-based contact centers hosted on Amazon Web Services (AWS), today announced its technology integration with Lime Light CRM, leading provider of continuity based processing and campaign management. The new partnership will...

2014-05-27 23:12:42

TrialCard Customer Experience Center Earns Top 10 Call Center Award from BenchmarkPortal Cary, NC (PRWEB) May 27, 2014 The Customer Experience Center placed in the Top 10 in the Top 100 Call Center award for 2013 from BenchmarkPortal. The Top 100 competition compares the performance of contact centers throughout North America by evaluating their key metrics against industry peers. Entries are all cross-checked, validated and approved by certified call center experts, and the resulting...

2014-05-27 23:01:02

The experts have recently determined who the best call center software providers in the market are. Palo Alto, CA (PRWEB) May 27, 2014 The businesses with the best client rapport and communications have taken advantage of the leading call center software providers. By using call center software that eliminates the hassle of hardware and landlines, recent providers excel in their services with cloud-based technologies. Using the internet as a means for transmitting calls, top call center...

2014-05-22 23:14:41

When confidentiality is not enough, Telexec Solutions, an executive search firm specializing in call centers, can now go further and assist both companies and executives to conduct anonymous searches. Those who want to keep their identities secret until they are ready to move forward with the right match can easily do so using the Telexec Solutions website. Scottsdale, AZ (PRWEB) May 22, 2014 Telexec Solutions has added 2 new pages to its website to make it easy for call center...


Word of the Day
Cthulhu
  • A gigantic fictional humanoid alien god being described with a head resembling an octopus and dragon wings and claws, around whom an insane cult developed.
  • Pertaining to the mythos of Cthulhu and additional otherworldly beings created by H. P. Lovecraft or inspired by his writings and imitators.
This word was invented in 1926 by H.P. Lovecraft for his short story, 'The Call of Cthulhu.' 'Cthulhu' may be based on the word 'chthonic,' which in Greek mythology refers to the underworld.
Related