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Latest Call centre Stories

2014-09-23 08:39:19

Credit Unions Increasingly Turning to Digital Self-Service Technology to Keep Up with Growing Membership TORONTO, Sept.

2014-09-19 08:28:19

LONDON, September 19, 2014 /PRNewswire/ -- Customer Contact Expo, The UK's largest and biggest event for the customer contact and customer service industry, is destined

2014-09-17 23:12:33

The latest enhancements enable additional enterprise telephony features, WebRTC support and enhanced API support for mobile and web-based applications. ATLANTA,

2014-09-17 23:06:30

Fonolo, the company that improves the call center experience by replacing hold time with a call-back, is pleased to announce that it will be exhibiting at the Credit Union Call Center Conference,

2014-09-16 23:05:53

TalkSmart integrates advanced telephony into Gubagoo’s analytics-driven website chat and communications platform West Palm Beach, FL (PRWEB) September 16,

2014-09-16 16:27:29

LONDON, Sept. 16, 2014 /PRNewswire/ -- This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced.

2014-09-12 23:09:34

CaseBank Vice President to Present on “Finding the Fault in an Ocean of Data” Mississauga, Ontario (PRWEB) September 12, 2014 CaseBank Technologies

2014-09-09 23:06:31

Performance assessment tests by independent benchmarking firm, The Tolly Group, showcases superior reliability and scalability with 3CLogic’s unique distributed architecture Rockville,

2014-09-08 23:07:32

AireSpring Releases a Voice Broadcast Messaging Platform to Complement Its Cloud-hosted Contact Center Product AireContact and Wholesale Short Duration Voice Services NEW


Word of the Day
swell-mobsman
  • A member of the swell-mob; a genteelly clad pickpocket. Sometimes mobsman.
Use of the word 'swell-mobsman' dates at least to the early 1800s.