Latest Call centre Stories

BenchmarkPortal recognizes the exceptional efficiency and effectiveness of the TrialCard Contact Center by awarding it Certification as a Center of Excellence. The granting of certification is based on a company’s operational metrics, customer satisfaction and agent satisfaction. (PRWEB) May 13, 2013 The TrialCard customer contact center has been certified as a Center of Excellence by BenchmarkPortal, a leading contact center research and consulting organization. “Only the top 10...

Giving customers legit responses to their legit concerns is a priority. New York, NY (PRWEB) May 13, 2013 CarHistory.us.org is focusing their resources on developing the most legit and reliable customer service team possible, company officials said yesterday. “We believe that high-quality, legit customer service is the best way to grow our organization,” a company spokesman said. “So, that is where we are investing most of our time and money. We believe that it will pay off with...

World Renowned Symphony Gains Business Insight and Reliability With Award-Winning Hosted Call Center and IP Phone System WAYNE, Pa., May 13, 2013 /PRNewswire/ -- Evolve IP, The Cloud Services Company(TM), today announced that the Chicago Symphony Orchestra, hailed as one of the greatest orchestras in the world, is now using Evolve IP's unified communications / IP phone system and hosted call center services. Immediately after implementing the solution the orchestra gained...

Pub Club Leads has tripled revenue and call center staffing to support its fast-growing business of delivering high-quality consumer leads to the financial industry WOODLAND HILLS, Calif., May 13, 2013 /PRNewswire/ -- People contract with Adam Sthay's company Pub Club Leads for one reason- to find customers for them. The company usually works in the mortgage and loan sector, and prides itself on delivering the highest-quality leads to its buyers. And within a year of switching to...

By combining their resources and individual proficiencies, this new partnership represents a commitment to its client’s that will allow expanded product and service capabilities Denver, CO (PRWEB) May 11, 2013 thē Call Center Corporation of Denver, CO and The Stockade Group of upstate NY, are pleased to announce that they have entered into a business merger agreement. The Stockade Group is a recognized leader in providing telephone and web-based client outreach services for higher...

Voice One, a division of thē Call Center Corporation, delivers on its promise to educate the market on new and strategic approaches to Message Marketing and vows to continue it thought-leadership Denver, CO (PRWEB) May 10, 2013 Voice One, considered an expert in the field of Message Marketing, is a leading provider of messaging services, including Text and Voice, to a wide range of market verticals. “We have developed a wonderful and continuing web series intended to keep organizations...

Live Lead Pros has announced certain smart solutions for call center management. The company is known for generating leads for a business with its services and the best can always be expected. Phoenix (PRWEB) May 10, 2013 Live Lead Pros has announced certain smart solutions for call center management. The company is known for generating leads for a business with its services and the best can always be expected. Once they've called someone interested in a message, their management...

This year, Connect First will attend the 10th Anniversary of the ACCE Conference & Expo in Seattle, Washington to highlight their award-winning cloud-based contact center solutions. Seattle, WA (PRWEB) May 10, 2013 In a few days hundreds of contact center professionals will be gathering in Seattle to take part in the 10th annual ACCE Conference & Expo by ICMI. Among the many in attendance, Connect First will be featuring their cloud-based contact center solutions. This will be...

BenchmarkPortal recognizes the exceptional efficiency and effectiveness of the Mayo Medical Laboratories Contact Center by awarding it Certification as a Center of Excellence for the second year in a row. The granting of certification is based on a company’s operational metrics, customer satisfaction and agent satisfaction. Rochester, MN (PRWEB) May 08, 2013 The Mayo Medical Laboratories customer contact center has been certified as a Center of Excellence by BenchmarkPortal, a leading...

TCN, Inc. will be showcasing its Platform 3.0 at the Washington State Convention Center in Seattle, Washington, May 13-16 at the ICMI ACCE Call Center Conference. St. George, Utah (PRWEB) May 08, 2013 TCN, Inc. will be showcasing its Platform 3.0 at the Washington State Convention Center in Seattle, Washington, May 13-16 at the ICMI ACCE Call Center Conference. Platform 3.0 (P3) offers clients the ability to maximize available resources and ROI, without a massive capital outlay or new...