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Latest Call centre Stories

2014-05-28 23:11:15

Sound Telecom, a nationwide provider of telephone answering services, call center solutions, and cloud-based phone systems, has released a highly informative piece that explains how healthcare companies can fully utilize a medical call center to fulfill all their telecom needs. Seattle, Washington (PRWEB) May 28, 2014 As a nationwide provider of call center services with US-based agents, Sound Telecom has composed an article called “How a HIPAA Compliant Call Center Delivers Healthcare...

2014-05-28 23:10:25

3CLogic’s Cloud-based Contact Center Solution and Lime Light CRM join forces to provide marketers enhanced contact center performance with leading continuity based processing and campaign management. Rockville, MD (PRWEB) May 28, 2014 3CLogic, the leader in cloud-based contact centers hosted on Amazon Web Services (AWS), today announced its technology integration with Lime Light CRM, leading provider of continuity based processing and campaign management. The new partnership will...

2014-05-27 23:12:42

TrialCard Customer Experience Center Earns Top 10 Call Center Award from BenchmarkPortal Cary, NC (PRWEB) May 27, 2014 The Customer Experience Center placed in the Top 10 in the Top 100 Call Center award for 2013 from BenchmarkPortal. The Top 100 competition compares the performance of contact centers throughout North America by evaluating their key metrics against industry peers. Entries are all cross-checked, validated and approved by certified call center experts, and the resulting...

2014-05-27 23:01:02

The experts have recently determined who the best call center software providers in the market are. Palo Alto, CA (PRWEB) May 27, 2014 The businesses with the best client rapport and communications have taken advantage of the leading call center software providers. By using call center software that eliminates the hassle of hardware and landlines, recent providers excel in their services with cloud-based technologies. Using the internet as a means for transmitting calls, top call center...

2014-05-22 23:14:41

When confidentiality is not enough, Telexec Solutions, an executive search firm specializing in call centers, can now go further and assist both companies and executives to conduct anonymous searches. Those who want to keep their identities secret until they are ready to move forward with the right match can easily do so using the Telexec Solutions website. Scottsdale, AZ (PRWEB) May 22, 2014 Telexec Solutions has added 2 new pages to its website to make it easy for call center...

2014-05-22 04:21:31

BARCELONA, Spain, May 22, 2014 /PRNewswire/ -- New industry cloud brings together master data, compliant content, and customer interactions across all channels to transform commercial operations To an audience of more than 850 industry leaders at the Veeva Commercial Summit in Philadelphia, Veeva Systems unveiled Commercial Cloud - a next-generation solution to redefine how life sciences companies go to market. Veeva Commercial Cloud brings together the...

2014-05-21 23:16:09

Affordable plans and top rated customer service at JangoSMTP, JangoMail's sister company. Washington, D.C. (PRWEB) May 21, 2014 JangoSMTP (http://www.jangosmtp.com), a breakthrough transactional email service not only offers affordable pricing but phenomenal live phone support. JangoSMTP manages a high volume of direct incoming calls, at no fee to customers. In an effort to answer questions quickly, customers speak directly to representatives without having to steer through an...

2014-05-21 23:15:55

Simply G Media Network today announced the release of the interview on the Simply G Radio Show with host Neil Haley, the Total Tutor. In the interview, Haley chats with ViSalus Vice President of Global Support Justin Call to learn more about Vi 360. Detroit, Mi (PRWEB) May 21, 2014 Neil Haley, The Total Tutor and host of the Simply G Radio show, recently interviewed Justin Call to find out more about Vi 360 – how it all started, the components that it includes, and its success in the...

2014-05-21 23:13:26

Call Experts, a leading answering service company for over thirty years, opens its New Jersey location this May and is poised to service New Jersey, New York, and surrounding business communities with a complete line of contact center and call center solutions. Branchburg, New Jersey (PRWEB) May 21, 2014 Call Experts offers a wide variety of customer answering service support solutions to New Jersey and New York businesses via friendly and professional local customer service...

2014-05-21 23:12:48

Presence Technology to Sponsor and Demo Its Web Agent Module (Powered by WebRTC) at the Upcoming 15th Annual Call Center Week Conference & Expo in Las Vegas, Nevada Atlanta, GA (PRWEB) May 21, 2014 Presence Technology, a worldwide leader in Contact Center Solutions, announced today they will be a sponsor at the upcoming 15th Annual Call Center Week Conference & Expo at Mandalay Bay Resort & Casino in Las Vegas, Nevada. Produced by IQPC, the event runs June 9-13, 2014 and...


Word of the Day
malpais
  • The ragged surface of a lava-flow.
'Malpais' translates from Spanish as 'bad land.'