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Latest Computer Telephony Integration Stories

2014-10-01 23:13:13

FacetCorp is Now Shipping Version 6 of FacetPhone, the VoIP Business Phone System That Runs on a Mac®. This version includes a mobile app, more call center features, enhanced reporting capabilities and computer telephony integration with more applications. (http://www.facetcorp.com) Dallas,TX (PRWEB) October 01, 2014 Today FacetCorp released Version 6 of FacetPhone, their advanced business phone system. This major release includes a mobile app, new call center functionality,...

2014-09-30 23:14:58

Partnership offers cloud-based solution to address both PBX and contact center needs from a single source. ROCKVILLE, MD – (PRWEB) September 30, 2014 -- 3CLogic, delivering next generation inbound, outbound and blended cloud-based contact center solutions, and Intelacloud, a leader in cloud-based PBX, today announced their partnership to deliver an end-to-end PBX and contact center solution. Companies seeking to benefit from the enhanced flexibility and cost efficiencies of cloud can now...

2014-09-30 23:14:03

Technology enables businesses to enjoy the benefits of both Hosted and Premise solutions by centralizing and synchronizing configuration of data between systems Dallas, TX (PRWEB) September 30, 2014 Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, today announced that it has been issued a U.S. patent on the system and method for a key component of the technology behind its...

2014-09-30 08:42:12

JERSEY CITY, N.J, Sept. 30, 2014 /PRNewswire/ -- IPC Systems, Inc., the leading global provider of specialized communications solutions for the financial services community, has been named a top provider of financial technology to the financial services industry in the annual FinTech Forward (an initiative including the FinTech 100), published in collaboration between American Banker and BAI. It is the tenth year in a row the company has been ranked. The ranking of the top 100 global...

2014-09-24 23:11:22

Hosted provider of call center and PBX services VitalVox opts for Q-Suite’s scalability, multi-tenant capabilities for its platform. Fredericton, NB (PRWEB) September 24, 2014 Indosoft, Inc. the developer of the leading call center software for Asterisk, is pleased to announce that VitalVox has selected Q-Suite 5.7 to power its offerings. VitalVox provides hosted call center and PBX services to multiple clients of varying sizes using its platform for both outbound dialing and inbound...

2014-09-23 23:11:42

transcosmos Provides “One Stop” Solution for Supporting Corporate Clients’ Risk Management Measures, Including Production Collection, Delivery and Internet Defamation Monitoring Tokyo, Japan (PRWEB) September 23, 2014 transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) has added new services to its "Emergency Call Center Service," which provides customer care in case of emergency situations such...

2014-09-22 20:24:49

ATLANTA, Sept. 22, 2014 /PRNewswire-iReach/ -- After one year of service with AVOXI's call center solution, Smart Queue, Hills Machinery, a construction equipment company, continues to experience success with not only their customers but with their several office locations. Hills Machinery's recent expansion to Charlotte, North Carolina is a testament to that success. With several offices located across the Carolinas, Hills Machinery's President Jim Hills needed a...

2014-09-19 08:28:19

LONDON, September 19, 2014 /PRNewswire/ -- Customer Contact Expo, The UK's largest and biggest event for the customer contact and customer service industry, is destined for big things next month as nearly 80 experts converge for the annual industry gathering. In addition, the expo will be co-located with eCommerce Expo, which has over 70 speakers, meaning these free-to-attend events has over 150 leading industry experts and business leaders presenting under one roof....

2014-09-17 23:12:33

The latest enhancements enable additional enterprise telephony features, WebRTC support and enhanced API support for mobile and web-based applications. ATLANTA, GA (PRWEB) September 17, 2014 Presence Technology, a multinational provider of Multi-Channel Contact Center software, has launched Presence Suite 10.0, which incorporates significant enhancements to meet the customer journey and improve the customer experience. The Contact Center Agents and Supervisors will have more autonomy and...

2014-09-17 23:06:30

Fonolo, the company that improves the call center experience by replacing hold time with a call-back, is pleased to announce that it will be exhibiting at the Credit Union Call Center Conference, taking place October 6-8, 2014 at the Monte Carlo Resort in Las Vegas. (PRWEB) September 17, 2014 Fonolo, the company that improves the call center experience by replacing hold time with a call-back, is pleased to announce that it will be exhibiting at the Credit Union Call Center Conference,...


Word of the Day
cacodemon
  • An evil spirit; a devil.
  • A nightmare.
  • In astrology, the twelfth house of a scheme or figure of the heavens: so called from its signifying dreadful things, such as secret enemies, great losses, imprisonment, etc.
'Cacodemon' comes from a Greek term meaning 'evil genius.'
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