Latest Computer Telephony Integration Stories
Banks can outsource call center operations during specific times of high call volumes and during nights and weekends MONETT, Mo., Jan.
New analysis by DMEautomotive of over 8,500 dealership calls shows that nearly 70% of missed service calls are from 'Swing Loyalists' who represent 31% of dealership spend DAYTONA
Vocalcom Cloud Contact Center Software Solution has been named as a 2015 INTERNET TELEPHONY Product of the Year Award winner. Dallas (PRWEB) January 20, 2015
DUBAI, January 20, 2015 /PRNewswire/ -- - CIO Choice Award in the Contact Centre Category - Finalist in the Technology Category at the Call Centre Summit
A Florida-based cloud telephony service has officially released a new tool that allows users to leverage more of their time. Orlando, Fla (PRWEB) January 07,
Q-Suite’s multi-channel ACD will now offer multiple methods for introducing additional call
A new click to call reaction tool that allows businesses to immediately connect to leads thereby dramatically improving closure rates. Severna Park, MD (PRWEB)
GUILDFORD, England, November 24, 2014 /PRNewswire/ -- Cloud-based customer experience analytics and service monitoring specialist SpatialBuzz [http://www.spatialbuzz.com
ANCONA, Italy, November 19, 2014 /PRNewswire/ -- Aethra Telecommunications announces today the launch of the new SV6044E modular business access router.
- totally perplexed and mixed up.