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Latest Computer Telephony Integration Stories

2014-08-28 23:14:19

UniVoIP, Inc, a managed telephony provider with headquarters in El Segundo, CA, today announced that they have been certified with the state of California and the County of Los Angeles Local Small Business Enterprise (Local SBE) Preference Program. Los Angeles, CA (PRWEB) August 28, 2014 UniVoIP, Inc, a managed telephony provider with headquarters in El Segundo, CA, today announced that they have been certified with the state of California and the County of Los Angeles Local Small...

2014-08-18 23:04:41

CallTrackingMetrics has launched keyword spotting, a new service that analyzes phone calls for the presence (or lack of) particular keywords in phone calls. Using this service, businesses can now instantly assess the quality and outcome of their phone calls, categorize them for reporting purposes and take appropriate immediate actions. (PRWEB) August 18, 2014 CallTrackingMetrics provides businesses and advertising agencies the ability to manage their inbound calls coming from advertising...

2014-08-12 23:08:00

Call Center Technology Provider Upgrades Platform 3.0, Its Advanced Cloud-based Solution with an Affordable Delivery Model St. George, Utah (PRWEB) August 12, 2014 TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today released the updated version of Platform 3.0, its advanced cloud-based contact center suite. The upgrades made to the platform range from added agent-customer interaction enhancements to...

2014-08-06 12:33:13

New Solution Expands Call Recording and Analytics Solutions to Include Mobile SAN FRANCISCO, Aug. 6, 2014 /PRNewswire/ -- NetFortris®, Inc., the emerging leader in cloud-based voice and data networking, today announced NetFortris Mobile Call Recording and Analytics, an automatic, always-on call recording system that spans both mobile and office phones. The NetFortris Mobile Call Recording and Analytics solution is the only solution for Dodd-Frank compliance that does not require an...

2014-08-05 23:07:25

360incentives partners with Telax to improve overall customer service and enhance customer satisfaction. Toronto, ON (PRWEB) August 05, 2014 Telax, a leader in contact center technology, is pleased to announce that 360incentives is deploying the Telax cloud contact center solution. 360incentives is the leader in the channel & consumer incentive management space. 360 has developed a user friendly yet highly sophisticated SaaS incentive management platform that allows large businesses...

2014-08-04 16:29:13

Vital instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking. COLORADO SPRINGS, Colo., Aug. 4, 2014 /PRNewswire/ -- Call center leaders are looking to enhance their knowledge on critical industry topics ranging from strategy to hands-on coaching, from knowledge management to financials at the ICMI Contact Center Training Symposium (September 23-26, 2104) in Las Vegas, NV. The in-depth, one-to-four day courses have...

2014-07-30 23:10:42

TLD CRM was developed specifically for small-mid size insurance sales companies. It's a web based turn key system that requires no customization or programming and includes all of the vital features a sales office needs ready to go. Coral Springs, FL (PRWEB) July 30, 2014 There are lots of CRMs on the market today, and yet with so many CRMs available, it's hard to find one that meets the needs of a small business; and even harder if your small business is specialized. Salesforce...

2014-07-29 08:40:31

Together, companies provide advanced telephone features, free set-up, and 24-hour troubleshooting, with a focus on affordability and personalized customer service KANSAS CITY, Kan., July 29, 2014 /PRNewswire/ -- AccessDirect, a small business provider of cloud phone systems, has partnered with BetterVoice, a next generation voice and SMS platform provider, to offer an advanced suite of telephone system features catered to small businesses budgets. Today's entrepreneurs demand...

2014-07-28 23:10:42

Prices are forecast to continue declining through 2017 as a result of slightly slower demand growth, intense price-based competition and falling input costs. For these reasons and to help procurement professionals make better buying decisions faster, business intelligence firm IBISWorld has updated a report on the procurement of PBX Phone Systems in its growing collection of procurement category market research reports. Los Angeles, CA (PRWEB) July 28, 2014 PBX phone systems have a buyer...

2014-07-23 23:19:43

Quote Seal, a leading cost quotes provider has welcomed emerging small businesses to leverage on its quotes services for an exciting and remarkable prospect of saving up to 47% on business telephone systems in the coming months. London, UK (PRWEB) July 22, 2014 Quote Seal, a leading cost quotes provider has welcomed emerging small businesses to leverage on its quotes services for an exciting and remarkable prospect of saving up to 47% on business telephone systems in the coming months....


Word of the Day
bodacious
  • Remarkable; prodigious.
  • Audacious; gutsy.
  • Completely; extremely.
  • Audaciously; boldly.
  • Impressively great in size; enormous; extraordinary.
This word is probably from the dialectal 'boldacious,' a blend of 'bold' and 'audacious.'
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