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Latest Computer Telephony Integration Stories

2013-10-16 23:34:05

Technology Provides New Level of Seamless Versatility to Dramatically Streamline Contact Operations Atlanta, Georgia (PRWEB) October 16, 2013 Presence Technology, the leading provider of contact center solutions announces their new WebRTC technology will debuted in the U.S. market at the Call Center Demo & Conference, to be held in Atlanta, GA on October 22-23, 2013. Developed by technology leaders including Google and Apple, WebRTC technology is quickly becoming the standard for...

2013-10-14 23:27:47

Enhances IP PBX, Multi Tenant PBX and Call Center Solutions for Business Customers, Internet Telephony Service Providers and Channel Partners San Francisco, CA (PRWEB) October 14, 2013 Third Lane Technologies, an innovator in IP PBX and unified communications solutions for businesses, Internet telephony service providers and call center operators, has debuted the next generation of the company’s product suite. Substantial enhancements to Thirdlane PBX, Thirdlane Multi Tenant PBX and the...

2013-10-06 23:01:16

Hosted PBX systems offer big business phone plans at small business prices. Let http://www.myvoipprovider.com explain which hosted PBX providers are the best. Houston, TX (PRWEB) October 06, 2013 Larger businesses typically manage their phone systems with expensive Private Branch Exchanges (PBX), but new Internet technology and Hosted PBX makes these tools remotely available at an affordable rate. This is possible through Voice over Internet Protocol (VoIP) calling systems, which allow...

2013-10-02 23:01:30

TelOnline and BellVoz celebrates over three years in providing La Prensa Nicaragua with a customized complete telecommunications solution that includes a Switchvox AA355 with cold spare and a Dialer, SMS server. Miramar, FL (PRWEB) October 02, 2013 TelOnline and BellVoz, a leading telecommunications solutions company, celebrates over three years in providing La Prensa Nicaragua with a customized complete telecommunications solution that has included a Switchvox AA355 with cold spare and...

2013-09-30 23:28:03

This real-time feed from the call center software provides continuous status updates on all the channel activities associated with the ACD. Fredericton, NB (PRWEB) September 30, 2013 Indosoft Inc., developers of the industry leading contact center software for Asterisk, announced today the availability of its enhanced real-time tracker module for Q-Suite 5.7. This enhancement offers the ability to monitor the status of all the ACD channels in real-time, providing the ability to view all...

2013-09-30 23:01:21

The Town of Bay Harbor contracts TelOnline for a customized call recording solution - Oaisys Tracer and Talkument. Miramar, Florida (PRWEB) September 30, 2013 TelOnline LLC., a telephony solutions provider, today announced that it has helped the Town of Bay Harbor improve their telecommunications by providing them with a customized Oaisys Tracer and Talkument call recording solution. Tracer and Talkument, the industry’s leading call recording and contact center management solution,...

2013-09-29 23:03:12

Customers will enjoy further enhancements in operations and customer service sectors. Miami, FL (PRWEB) September 29, 2013 Responsive, a privately owned nationwide call center and answering service business, recently announced the acquisition of Marietta based oldest answering service in the metro, Atlanta area, catering to the medical field, since 1970. This acquisition marks the fifth for the Responsive answering division in its regional expansion business plans. Under the strategic...

2013-09-26 23:35:13

Learn How to Transform Your Support Center to Provide Your Customers With a Better Experience Los Angeles, CA (PRWEB) September 26, 2013 In the age of IP communications, consumers have a myriad of ways to communicate with each other: web, chat, text, video, voice, email, and social media. As such, a business has to have a strategy of supporting customers on multiple channels. Providing a holistic customer support experience will increase retention and help brands acquire users more than...


Word of the Day
vermicular
  • Like a worm in form or movement; vermiform; tortuous or sinuous; also, writhing or wriggling.
  • Like the track or trace of a worm; appearing as if worm-eaten; vermiculate.
  • Marked with fine, close-set, wavy or tortuous lines of color; vermiculated.
  • A form of rusticated masonry which is so wrought as to appear thickly indented with worm-tracks.
This word ultimately comes from the Latin 'vermis,' worm.
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