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Latest Computer Telephony Integration Stories

2015-01-20 23:07:47

Vocalcom Cloud Contact Center Software Solution has been named as a 2015 INTERNET TELEPHONY Product of the Year Award winner. Dallas (PRWEB) January 20, 2015

2015-01-20 04:21:56

DUBAI, January 20, 2015 /PRNewswire/ -- - CIO Choice Award in the Contact Centre Category - Finalist in the Technology Category at the Call Centre Summit

2015-01-07 23:05:09

A Florida-based cloud telephony service has officially released a new tool that allows users to leverage more of their time. Orlando, Fla (PRWEB) January 07,

2014-12-18 23:06:58

Q-Suite’s multi-channel ACD will now offer multiple methods for introducing additional call

2014-12-14 23:01:38

A new click to call reaction tool that allows businesses to immediately connect to leads thereby dramatically improving closure rates. Severna Park, MD (PRWEB)

2014-11-24 16:27:24

GUILDFORD, England, November 24, 2014 /PRNewswire/ -- Cloud-based customer experience analytics and service monitoring specialist SpatialBuzz [http://www.spatialbuzz.com

2014-11-19 04:23:33

ANCONA, Italy, November 19, 2014 /PRNewswire/ -- Aethra Telecommunications announces today the launch of the new SV6044E modular business access router.

2014-11-15 23:01:41

With the release of the new Android App, businesses will immediately know the advertising source of each inbound call and can keep track of outbound calls being made from their organization -

2014-11-11 23:10:23

Monet Software, Inc., a leading provider of cloud-based contact center workforce optimization software, announced today that TMC has named Monet WFO Live: Workforce Optimization in the Cloud as


Word of the Day
upstander
  • A person who stands up for something, as contrasted to a bystander who remains inactive.
  • One of the upright handlebars on a traditional Inuit sled.
The word 'upstander' in the first sense here is a play on the word 'bystander' and the idea of 'standing up' for something.