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Latest Computer Telephony Integration Stories

2014-05-22 23:00:52

The best in the telecom market of residential PBX providers has just been announced. San Diego, CA (PRWEB) May 22, 2014 Residential hosted PBX systems are helping people across the globe access more affordable and higher quality telephone systems. As opposed to a traditional cable-based phone system, a hosted PBX is a public branch exchange that takes advantage of the internet and cloud technology as the line transferring system. Thanks to the high speeds of the internet, residential...

2014-05-21 23:15:55

Simply G Media Network today announced the release of the interview on the Simply G Radio Show with host Neil Haley, the Total Tutor. In the interview, Haley chats with ViSalus Vice President of Global Support Justin Call to learn more about Vi 360. Detroit, Mi (PRWEB) May 21, 2014 Neil Haley, The Total Tutor and host of the Simply G Radio show, recently interviewed Justin Call to find out more about Vi 360 – how it all started, the components that it includes, and its success in the...

2014-05-15 23:06:46

ESI expands product portfolio with the industry’s most highly integrated cloud solution. Plano, TX (PRWEB) May 15, 2014 ESI, an innovative designer and manufacturer of high-performance business telephone systems and cloud services, today announced the launch of its new ESI Cloud PBX solution. Combined with the intelligent integration of ESI’s manufactured phones and web-based dashboard, ESI Cloud PBX is the industry’s most integrated cloud solution yet. The product was announced at...

2014-05-13 16:21:03

WESTLAKE VILLAGE, Calif., May 13, 2014 /PRNewswire/ -- CallSource, the industry leader in call tracking, marketing analysis and sales improvement, today announced it has received a patent from the United States Patent and Trademark Office (USPTO) for its unique Sales Profit Management (SPM) System. http://photos.prnewswire.com/prnvar/20130516/LA15259LOGO The patent recognized SPM as a system and method to evaluate the effectiveness of advertising sources in generating sales leads;...

2014-05-07 23:09:54

Design a VoIP system with Sangoma and enjoy instant savings until June 30, 2014. Buffalo, NY (PRWEB) May 07, 2014 VoIP Supply, North America's leading VoIP solutions provider, is announcing today the Sangoma Cards and Appliances Instant Rebate offer. From now until June 30, 2014, VoIP Supply customers can enjoy hassle-free savings on select: Sangoma A100 Series Digital Voice Cards: Sangoma A100 cards are available with up to 16 ports, 480 simultaneous calls over T1/E1/J1, Hardware...

2014-05-05 23:10:48

In the PBX phone systems market, buyers have considerable negotiaton power thanks to declining prices, a wide variety of substitutes, little product specialization, low switching costs and very little price volatility. For these reasons and to help procurement professionals make better buying decisions faster, business intelligence firm IBISWorld has added a report on the procurement of PBX Phone Systems to its growing collection of procurement category market research reports. Los...

2014-04-29 23:11:25

Sound Telecom, a nationwide provider of telephone answering services, call center solutions, and cloud-based phone systems, has revealed a comprehensive article that outlines the exact process for designing and implementing a fruitful inbound customer support program. Seattle, WA (PRWEB) April 29, 2014 Sound Telecom, a leading BPO of call center services that features US-based agents, has published an article called How to Develop an Inbound Customer Support Campaign. The thorough piece...

2014-04-02 16:35:28

WASHINGTON, April 2, 2014 /PRNewswire/ - SATMAP Inc.(TM), the world's only real time personality matching technology for contact centers, today released its white paper: 'Personality Matching and Analytics Assisted Call Pairing for Contact Centers'. The paper addresses how SATMAP uses psychographic and demographic data to pair callers to agents based on an optimal personality fit assessment. These optimized caller and agent pairings drive better customer rapport and meaningfully...

2014-04-02 12:21:01

WESTLAKE VILLAGE, Calif., April 2, 2014 /PRNewswire/ -- CallSource, the industry leader in call tracking, marketing analysis and sales improvement, today announced the launch of its patent-pending Sales Profit Management (SPM) System to help automotive retailers boost sales and profits through improved call management. The SPM System provides dealerships with call tracking, performance analysis, advisory services, online and on-site training and streamlined access to a network of top...

2014-04-01 23:01:48

Voxilla.com specialists announce the best call center software providers for 2014. (PRWEB) April 01, 2014 For businesses that receive a high volume of calls, having the best call center software available is a necessity. The right software can help a company keep calls organized so that they can continue to provide great customer service for their client base. Being able to keep track of calls in an orderly fashion will help speed up the communication process and allow for easy...


Word of the Day
vermicular
  • Like a worm in form or movement; vermiform; tortuous or sinuous; also, writhing or wriggling.
  • Like the track or trace of a worm; appearing as if worm-eaten; vermiculate.
  • Marked with fine, close-set, wavy or tortuous lines of color; vermiculated.
  • A form of rusticated masonry which is so wrought as to appear thickly indented with worm-tracks.
This word ultimately comes from the Latin 'vermis,' worm.
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