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Latest Computer Telephony Integration Stories

2014-04-01 23:01:48

Voxilla.com specialists announce the best call center software providers for 2014. (PRWEB) April 01, 2014 For businesses that receive a high volume of calls, having the best call center software available is a necessity. The right software can help a company keep calls organized so that they can continue to provide great customer service for their client base. Being able to keep track of calls in an orderly fashion will help speed up the communication process and allow for easy...

2014-03-31 23:28:30

Indosoft Inc., the developers of Q-Suite, announces the release of a new control function for its multi-channel ACD to advance priority call handling and call volume surges, in real-time. Fredericton, NB (PRWEB) March 31, 2014 Indosoft Inc., developers of Q-Suite, the industry leading multi-tenant contact center software for Asterisk, releases additional routing control function for its multi-channel ACD. This function provides the ability to queue an on-going customer contact interaction...

2014-03-27 23:02:08

ITP, Phone Power and VoIPo have been nominated as the leading residential hosted PBX providers of the year. San Francisco, CA (PRWEB) March 27, 2014 A hosted PBX is a public branch exchange that uses cloud-based technology to transmit calls rather than using analog traditional phones. By using the Internet as a means of telecommuting, this digital technology allows users to make calls that are clearer and smoother than over a traditional phone. The easy accessibility of the internet has...

2014-03-26 23:02:56

TheDigest.com has recently announced the top 3 residential hosted PBX providers of the year. San Francisco, CA (PRWEB) March 26, 2014 Residential hosted PBX systems are taking over household telecommuting. Instead of using cables, as traditional analog telephones use, hosted PBX uses cloud-based technology to have phones running by making digital calls through the internet. Because of the ever-expanding world wide web, residential hosted PBX providers are able to offer customers extremely...

2014-03-25 23:03:19

Experts at MyVoipProvider.com are pleased to announce the best residential hosted PBX providers of 2014. Los Angeles, CA (PRWEB) March 25, 2014 In lieu of traditional cable-based phone systems, an overwhelming amount of businesses and residencies are switching over to hosted pbx systems. A hosted PBX is a public branch exchange that uses the Internet as the system as a communication network. Due to the ever-growing technology of the internet, residential hosted PBX providers are able to...

2014-03-25 08:37:30

Fast growing business moves to the cloud for scalability and efficiency SALT LAKE CITY, March 25, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a financial services company is replacing its premise software with the inContact cloud solution to support growth and efficiency goals in the U.S. and internationally. To enhance workforce effectiveness, the company wanted a new...

2014-03-24 23:02:23

The best hosted PBX providers have recently been determined by experts at VoipReview.org. San Francisco, CA (PRWEB) March 24, 2014 A hosted PBX is a public branch exchange that uses the Internet as the system for telecommuting. Instead of using cables as with traditional analog phones, a hosted PBX uses cloud technology to make digital calls. Thanks to the advancement and growth of the internet residential hosted PBX providers are able to offer affordable services and add-on features that...

2014-03-18 23:02:04

Today AMC Technology (http://www.amctechnology.com), a leading global provider of enterprise and contact center application integration software, announced that its portfolio of CRM integration solutions will be sold through Avaya, a global provider of business collaboration and communication software and services, through the Avaya Select Product Program in both the Americas and now the European Union. Richmond, Virginia (PRWEB) March 18, 2014 Key Takeaways: Innovative CRM integration...

2014-03-16 23:02:49

The ten top call tracking consultants in France for the month of March 2014 ranked by france.topseos.com. (PRWEB) March 16, 2014 The independent authority on internet marketing, france.topseos.com, has reported the 10 top call tracking consultants in France in the March 2014 edition of the ratings announced online. Businesses hunting for distinguished call tracking consultants access the ratings at france.topseos.com. Each call tracking software featured within the ratings has been put...

2014-03-13 23:02:38

Discount on Fonality’s cloud-based or on-premise solutions offered in exchange for old equipment. Dallas, TX (PRWEB) March 13, 2014 Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, today announced a trade-in program for businesses stuck using traditional phone systems and PBXs from several popular manufacturers, including Nortel, Mitel, Cisco and...


Word of the Day
negawatt
  • A unit of saved energy.
Coined by Amory Lovins, chairman of the Rocky Mountain Institute as a contraction of negative watt on the model of similar compounds like megawatt.