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Latest Computer Telephony Integration Stories

2013-12-31 23:23:18

New Solutions Deliver Integrated Telemanagement and Call Accounting to IPitomy Users Sarasota, FL (PRWEB) December 31, 2013 IPitomy and Metropolis Technologies announced today that they have successfully completed interoperability testing between Metropolis’ OfficeWatch, ProfitWatch, and XT solutions with the IPitomy IP PBX platform. “We are excited to announce this collaboration with IPitomy and to provide their resellers and customers additional value and choice,” declares Sharon...

2013-12-26 23:21:07

Indosoft enhances real-time reporting capabilities in Q-Suite, the industry leading multi-tenant cloud contact center software for Asterisk, introducing audible notifications triggered by ACD queue conditions. Fredericton, NB (PRWEB) December 26, 2013 Q-Suite, the industry leading multi-tenant software for Asterisk based contact centers, now provides audible notifications based on key queue metrics triggered by real-time conditions and stats. These notifications based on distinct audio...

2013-12-26 23:20:39

Telx Telecom, a Miami IP phone service provider, announces new features for its hosted PBX systems. Miami, FL (PRWEB) December 26, 2013 A business phone system is absolutely essential to businesses that are both growing and those that already have an established, large presence. Yet these systems often range in quality and functionality—and can be inflexible and buggy. Today, Telx Telecom, a Miami-based IP phone service provider, announced new features for its PBX systems. The first...

2013-12-26 23:04:47

topseos.com has reported Call Tracking Metrics as the best call tracking software provider for the month of December 2013. (PRWEB) December 26, 2013 topseos.com has selected Call Tracking Metrics as the best call tracking service in the month of December 2013. Search engine marketing software providers are put to the test by the independent research team at topseos.com to decide which software providers produce the best call tracking services. The rankings are revised on a monthly basis...

2013-12-19 23:30:21

Telx Telecom, Miami's prime business internet phone service provider, announces bigger advantages to clients through Hosted IP phone network system. Miami, FL (PRWEB) December 19, 2013 Telx Telecom, Miami's prime business internet phone service provider, has announced today bigger advantages to clients through Hosted IP phone network system. As of today, Telx Telecom has successfully helped thousands of clients minimize expenses, increases profits, and provide more opportunities...

2013-12-16 23:21:58

The independent authority on online marketing providers, topseos.com, has promoted LOGMyCalls as the 3rd top call tracking service for December 2013. (PRWEB) December 16, 2013 topseos.com has revealed LOGMyCalls the 3rd top call tracking software in the December 2013 edition of the ratings. The ratings are created through a thorough analysis of the core services provided by each software. Businesses looking for capable call tracking software turn to topseos.com to find software which have...

2013-12-09 23:25:51

topseos.com has released LOGMyCalls as the third top call tracking software provider for December 2013. (PRWEB) December 09, 2013 topseos.com has announced LOGMyCalls as the third top call tracking service in the month of December 2013. Search engine marketing consultants are put to the test by the independent research team at topseos.com to learn which consultants offer the top call tracking services. The standings are adjusted on a monthly basis based on the most recent accomplishments...

2013-12-04 23:32:58

A well-designed company virtual assistant changes the meaning of customer service, according to the industry organization, the Applied Voice Input Output Society. AVIOS's annual Mobile Voice Conference held in San Francisco, March 3-5, 2014, is devoted to explaining this trend and offering alternatives to supporting the future of customer service, among other applications of natural-language technology driven by the wide adoption of mobile devices. San Jose, CA (PRWEB) December 04,...

2013-12-01 23:00:04

CRMnext, #1 commutable cloud CRM solution, releases advanced Customer Telephony Integration (CTI) functionality, which will enable organizations to offer context sensitive screen popping, integrated reporting and easy escalations. It will also enable organizations to significantly improve outbound telesales capacity by facilitating call recognition, call routing, call logging and automated call flows within the CRMnext database. Delhi (PRWEB) December 02, 2013 CRMnext, #1 commutable cloud...

2013-11-30 23:21:30

Indosoft announces the availability of an event broadcaster daemon for Q-Suite, the industry leading multi-tenant contact center software for Asterisk, to monitor and broadcast, user, agent, and telephony channel events to third party applications for real-time tracking. Fredericton, NB (PRWEB) November 30, 2013 Q-Suite, the leading multi-tenant contact center software deployed with Asterisk telephony platform, now offers an event broadcaster daemon to disseminate user, agent, and...