Quantcast

Latest Computer Telephony Integration Stories

2013-11-05 23:28:59

Connect First, an award-winning telecommunications company, will sponsor the Virtual Call Center & Home-Based Agents Summit Nov. 13- 15. Denver, Colo. (PRWEB) November 05, 2013 Connect First will sponsor the Virtual Call Center & Home-Based Agents Summit, an event that dissects and analyzes the pros, cons and business opportunities of using a whole or partial home-based agent model. The Virtual Call Center & Home-Based Agents Summit will consist of several industry leaders...

2013-10-30 23:33:21

IPitomy Virtual Agent turns any Mobile Phone or land line into an Agent phone so Call Center Agents can log in from anywhere and begin taking calls. Virtual Agents using a Mobile Phone or any phone from home can provide quick expansion of a mobile workforce or just help out when a key employee can’t get into the office. Sarasota, Florida (PRWEB) October 30, 2013 As the demand rises for mobility solutions IPitomy stays on the cutting edge of technology by constantly introducing new...

2013-10-30 23:28:03

Connect First, an award-winning telecommunications company, recently added an existing client to their Connect First Safe Mode, a platform designed to keep outbound dialing companies in compliance with the recently enacted TCPA regulations. Boulder, Colo. (PRWEB) October 30, 2013 Communication Solutions, a premier provider of call center services, originally partnered with Connect First to use their award-winning Cloud Routing solution in early September. After the new TCPA regulations...

2013-10-29 23:34:47

Indosoft, developers of Q-Suite and global provider of the industry leading Multi-tenant contact center software for Asterisk, enhances its partnership program to prioritize to the needs of Cloud contact center service providers. Fredericton, NB (PRWEB) October 29, 2013 Indosoft partner program which supports the growth of its contact center software through partners, has been re-designed to focus on the needs of Cloud service providers who are in pursuit of offering contact center as a...

2013-10-27 23:01:58

Hosted PBX systems give all the advantages of a big business phone system with none of the prices or hassles associated with actually having to own and maintain one. The phone experts at http://www.myvoipprovider.com explain the best ways that hosted PBX saves money. Seattle, WA (PRWEB) October 27, 2013 Most businesses that manage their own phone systems rely on having a Private Branch Exchange, which is usually referred to as just a PBX for short. Traditional PBX devices route inbound...

2013-10-23 23:28:58

Q-Suite 5.8 will simplify the set-up and management of multi-tenant contact center and PBX for providing sophisticated Cloud based services. Fredericton, NB (PRWEB) October 23, 2013 Indosoft announces the availability of Q-Suite 5.8, targeted towards Cloud based service providers seeking to provide multi-tenant PBX and contact center services. This release provides all the necessary features and functionality essential for offering a higher end multi-tenant service. Q-Suite is a premier...

2013-10-23 23:27:35

The cloud-based call center solution provides advanced capabilities at a fraction of the cost. The integrated offering includes inbound with screen pops, outbound click-to-call, as well as an impressive list of bundled features offered by the high end Telephony / CRM providers. Roswell, GA (PRWEB) October 23, 2013 LeadMaster announces the Koala Cloud Call Center, an integrated solution providing comprehensive telephony capabilities for the LeadMaster platform. LeadMaster is a leading...

2013-10-17 23:27:58

IPitomy has integrated its award winning IP PBX system with its Wiki creating a real time “in Context” help system. Now installers and users simply click on the help button and the Wiki pops up with the specific information relevant to that page. Sarasota, FL (PRWEB) October 17, 2013 IPitomy Communications continues to innovate and update support systems for their customers. Although electronic manuals are nothing new when it comes to technical help on products, IPitomy’s new...

2013-10-16 23:34:05

Technology Provides New Level of Seamless Versatility to Dramatically Streamline Contact Operations Atlanta, Georgia (PRWEB) October 16, 2013 Presence Technology, the leading provider of contact center solutions announces their new WebRTC technology will debuted in the U.S. market at the Call Center Demo & Conference, to be held in Atlanta, GA on October 22-23, 2013. Developed by technology leaders including Google and Apple, WebRTC technology is quickly becoming the standard for...


Word of the Day
tessitura
  • The prevailing range of a vocal or instrumental part, within which most of the tones lie.
This word is Italian in origin and comes from the Latin 'textura,' web, structure.