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Latest Computer Telephony Integration Stories

2013-10-17 23:27:58

IPitomy has integrated its award winning IP PBX system with its Wiki creating a real time “in Context” help system. Now installers and users simply click on the help button and the Wiki pops up with the specific information relevant to that page. Sarasota, FL (PRWEB) October 17, 2013 IPitomy Communications continues to innovate and update support systems for their customers. Although electronic manuals are nothing new when it comes to technical help on products, IPitomy’s new...

2013-10-16 23:34:05

Technology Provides New Level of Seamless Versatility to Dramatically Streamline Contact Operations Atlanta, Georgia (PRWEB) October 16, 2013 Presence Technology, the leading provider of contact center solutions announces their new WebRTC technology will debuted in the U.S. market at the Call Center Demo & Conference, to be held in Atlanta, GA on October 22-23, 2013. Developed by technology leaders including Google and Apple, WebRTC technology is quickly becoming the standard for...

2013-10-14 23:27:47

Enhances IP PBX, Multi Tenant PBX and Call Center Solutions for Business Customers, Internet Telephony Service Providers and Channel Partners San Francisco, CA (PRWEB) October 14, 2013 Third Lane Technologies, an innovator in IP PBX and unified communications solutions for businesses, Internet telephony service providers and call center operators, has debuted the next generation of the company’s product suite. Substantial enhancements to Thirdlane PBX, Thirdlane Multi Tenant PBX and the...

2013-10-06 23:01:16

Hosted PBX systems offer big business phone plans at small business prices. Let http://www.myvoipprovider.com explain which hosted PBX providers are the best. Houston, TX (PRWEB) October 06, 2013 Larger businesses typically manage their phone systems with expensive Private Branch Exchanges (PBX), but new Internet technology and Hosted PBX makes these tools remotely available at an affordable rate. This is possible through Voice over Internet Protocol (VoIP) calling systems, which allow...

2013-10-02 23:01:30

TelOnline and BellVoz celebrates over three years in providing La Prensa Nicaragua with a customized complete telecommunications solution that includes a Switchvox AA355 with cold spare and a Dialer, SMS server. Miramar, FL (PRWEB) October 02, 2013 TelOnline and BellVoz, a leading telecommunications solutions company, celebrates over three years in providing La Prensa Nicaragua with a customized complete telecommunications solution that has included a Switchvox AA355 with cold spare and...

2013-09-30 23:28:03

This real-time feed from the call center software provides continuous status updates on all the channel activities associated with the ACD. Fredericton, NB (PRWEB) September 30, 2013 Indosoft Inc., developers of the industry leading contact center software for Asterisk, announced today the availability of its enhanced real-time tracker module for Q-Suite 5.7. This enhancement offers the ability to monitor the status of all the ACD channels in real-time, providing the ability to view all...

2013-09-30 23:01:21

The Town of Bay Harbor contracts TelOnline for a customized call recording solution - Oaisys Tracer and Talkument. Miramar, Florida (PRWEB) September 30, 2013 TelOnline LLC., a telephony solutions provider, today announced that it has helped the Town of Bay Harbor improve their telecommunications by providing them with a customized Oaisys Tracer and Talkument call recording solution. Tracer and Talkument, the industry’s leading call recording and contact center management solution,...

2013-09-29 23:03:12

Customers will enjoy further enhancements in operations and customer service sectors. Miami, FL (PRWEB) September 29, 2013 Responsive, a privately owned nationwide call center and answering service business, recently announced the acquisition of Marietta based oldest answering service in the metro, Atlanta area, catering to the medical field, since 1970. This acquisition marks the fifth for the Responsive answering division in its regional expansion business plans. Under the strategic...


Word of the Day
baudekin
  • A rich embroidered or brocaded silk fabric woven originally with a warp of gold thread.
'Baudekin' seems to be an alternative form of 'baldachin,' from the Italian 'Baldacco,' Baghdad, the city where the material was made.
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