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Last updated on April 20, 2014 at 21:20 EDT

Latest Consumer Action Stories

2014-02-20 08:37:15

New guide explains how payroll cards work, options for accessing wages and how to limit or avoid fees SAN FRANCISCO, Feb. 20, 2014 /PRNewswire/ -- In response to the growing use of payroll cards among employers nationwide, the Network Branded Prepaid Card Association (NBPCA) joined forces with Consumer Action to create a four-page employee guide designed to help employers educate their employees on this electronic wage payment option. For workers without access to direct deposit...

2013-06-19 12:30:23

Groups File Two Letters With FCC Supporting New Proposal to Curb Potential for Abuse of Federal Subsidized Phone Service WASHINGTON, June 19, 2013 /PRNewswire-USNewswire/ -- Six groups representing consumers, veterans and rural Americans have filed letters with the Federal Communications Commission (FCC) urging the federal agency to further restrict potential abuse of the wireless Lifeline phone subsidy program by barring the practice of same-day distribution of such phones....

2012-02-23 12:43:00

SANTA MONICA, Calif., Feb. 23, 2012 /PRNewswire-USNewswire/ -- The Obama Administration's blueprint to protect online privacy with a "Consumer Privacy Bill of Rights" unveiled today could provide meaningful protections, Consumer Watchdog said, but warned that the test of its effectiveness will come as the implementation unfolds. The nonprofit, nonpartisan public interest group also voiced a concern that an announced Internet industry commitment to honor "Do Not Track" could be aimed...

2011-09-21 14:00:00

Train-the-Trainer roundtable educates community leaders on WirelessED program to help consumers better understand wireless devices and services OAKLAND, Calif., Sept. 21, 2011 /PRNewswire-USNewswire/ -- Today Consumer Action, a national nonprofit education and advocacy organization, held a roundtable to train staff of community-based organizations(CBOs) on how to educate their clients in choosing wireless plans that best fit their lifestyles, services and needs. The event, which took...

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2011-04-13 07:11:13

An online privacy 'Bill of Rights' was introduced Tuesday by US Senators John Kerry and John McCain that looks to bring balance between protecting personal information on the Web and the needs of businesses to conduct e-commerce. They said bipartisan legislation would require companies gathering data to allow consumers to "opt-out" of having personal info collected. "Protecting Americans' personal, private information is vital to making the Information Age everything it should be," said...

2011-03-09 12:00:00

WirelessED campaign to empower consumers on understanding the wide range of choices in wireless products and services; Program to tap into network of over 8,000 Community-Based Organizations SAN FRANCISCO, March 9, 2011 /PRNewswire-USNewswire/ -- Consumer Action, a national nonprofit education and advocacy organization, today announced a national program to educate hundreds of thousands of consumers on how best to navigate the evolving world of wireless devices and services. With support...

2010-06-07 08:24:00

House Subcommittee Urged to Expand Definition of "Sensitive Information," Incorporate "Fair Information Practices," and Require "Opt-in" Procedures for Data Collection WASHINGTON, June 7 /PRNewswire-USNewswire/ -- In response to a discussion draft of a new privacy bill currently under consideration by the House Subcommittee on Communications, Technology and the Internet, ten leading privacy and consumer organizations today called for much stronger provisions to protect consumer privacy...

2010-05-18 13:19:00

SAN FRANCISCO, May 18 /PRNewswire/ -- A national survey released today by California-based Consumer Action and the Consumer Federation of America (CFA) shows that, even before the Gulf oil spill, Americans strongly supported reduced oil consumption and tougher fuel economy standards. In a late March survey commissioned by CFA and undertaken by Opinion Research Corp. (ORC), 87% of respondents said it is "important that the country reduce its consumption of oil," while more than half (54%)...

2010-05-03 16:16:00

WASHINGTON, May 3 /PRNewswire-USNewswire/ -- Warning that "tracking and targeting of consumers online have reached alarming levels," a coalition of 11 consumer and privacy advocacy organizations today sent a letter to Congress outlining the protections any online privacy legislation must include. The coalition said that industry self-regulation has not provided meaningful consumer protection and stressed that legislation is needed. "This tracking is an invasion of privacy... Consumers now...

2009-12-17 12:30:00

Issue of ETFs Are of Rising Importance With New Low-Cost Prepaid Plans That May Make Switching a Big Cost Saver - Even for Some Consumers Still in Penalty Phase WASHINGTON and SAN FRANCISCO, Dec. 17 /PRNewswire-USNewswire/ -- Are you tempted to switch your contract-based cell phone plan to cheaper unlimited prepaid phone service or another lower-cost cell phone plans? If so, you aren't alone. And, like millions of other consumers, you may be worried or simply confused about whether or...