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Last updated on April 19, 2014 at 17:21 EDT

Latest Consumers Union Stories

2011-10-17 09:45:00

WASHINGTON, Oct. 17, 2011 /PRNewswire-USNewswire/ -- CTIA-The Wireless Association® today announced new commitments by providers that represent more than 97 percent of wireless consumers in the U.S. to send free alerts to help consumers avoid unexpected overage charges. The joint announcement was made by CTIA President & CEO Steve Largent, Federal Communications Chairman Julius Genachowski, and Consumers Union's Communications Policy Counsel Parul Desai. The plan -...

2011-09-15 09:37:00

HHS Decision To Remove Online Data File Limits Public Access & Runs Counter to Administration Pledge To Promote Transparency WASHINGTON, Sept. 15, 2011 /PRNewswire-USNewswire/ -- Consumers Union's Safe Patient Project urged the Department of Health and Human Services (HHS) today to reverse its decision to remove online access to the Public Use Data File of the National Practitioners Data Bank. In a letter sent to the agency, the group noted that removing the online data file runs...

2011-09-06 05:00:00

Sixteen percent of Americans unable to pay medical bills, according to Consumer Reports' Trouble Tracker Index YONKERS, N.Y., Sept. 6, 2011 /PRNewswire-USNewswire/ -- When we visit our doctors, we don't typically think of ourselves as "consumers" or buyers of health care, but in these tough times, that is precisely the role a patient needs to play to avoid drowning in a sea of medical bills. What are the best strategies for haggling with your doctor or hospital? A new report in the...

2011-08-08 08:30:00

Wireless Carrier's Mobile Payment Plan Not Covered By Current Statutory Protections Against Fraud Or Mistakes SAN FRANCISCO, Aug. 8, 2011 /PRNewswire-USNewswire/ -- Earlier this month, T-Mobile announced that it will soon launch a new service that will enable its customers to purchase digital content using their smartphone, PC, or tablet and bill it to their phone accounts. T-Mobile's announcement is just the latest development in emerging mobile payment services that raises concerns about...

2011-07-20 15:28:00

WASHINGTON, July 20, 2011 /PRNewswire-USNewswire/ -- As the new Consumer Financial Protection Bureau (CFPB) prepares to open its doors for the first time Thursday, a new poll released today by Consumers Union, the nonprofit publisher of Consumer Reports, found that the new financial watchdog enjoys broad support from nearly three-quarters (74%) of consumers. Pamela Banks, senior policy counsel for Consumers Union said, "With the opening of the CFPB, consumers now know that they have a...

2011-07-08 14:02:00

Affordable Care Act Ensures Rates In All 50 States Will Face Stricter Scrutiny; Some States Need More Tools to Protect Consumers WASHINGTON, July 8, 2011 /PRNewswire-USNewswire/ -- The Centers for Medicare and Medicaid Services (CMS) issued a report identifying ten states that currently lack sufficient authority to review health insurance rate hikes as required under the Affordable Care Act. Beginning in September, rate increases in these states will be subject to review by CMS to...

2011-07-05 05:00:00

More than 27,000 Consumers Relay Their Experiences with Failing Products in Latest Survey; Plus, Most and Least Reliable Brands from the Recent Product Reliability Survey YONKERS, N.Y., July 5, 2011 /PRNewswire-USNewswire/ -- What do side-by-side refrigerators, laptop computers, and zero-turn-radius riding mowers have in common? They're among the most repair-prone products consumers can buy, according to Consumer Reports' most recent Product Reliability Survey. And in Consumer Reports'...

2011-06-30 14:59:00

Aggressive Fuel Economy Standard by 2025 Will Save Consumers Money and Dramatically Cut Oil Consumption WASHINGTON, June 30, 2011 /PRNewswire-USNewswire/ -- Consumer Reports today commented on proposed fuel economy standards for 2017-2025 currently being considered by the Obama Administration. Fuel economy or "CAFE" (corporate average fuel economy) standards for new vehicles are already slated to improve from an average of 27.3 miles per gallon today to 35.5 mpg by 2016. The White...

2011-06-15 08:41:00

Consumers Union Calls On Wireless Carriers to Protect Consumers When Fraudulent Charges or Mistakes Are Made With Mobile Payments SAN FRANCISCO, June 15, 2011 /PRNewswire-USNewswire/ -- Mobile payments are being touted as the next big thing for consumers but could pose a financial risk when mistakes are made by merchants or if a phone is lost or stolen and used to make fraudulent charges. Consumers Union, the nonprofit publisher of Consumer Reports, is calling on wireless carriers to...

2011-05-25 12:01:00

Consumers Union CEO Jim Guest joins Transportation Secretary LaHood, EPA Administrator Jackson for unveiling of new labels in Washington, D.C. WASHINGTON, May 25, 2011 /PRNewswire-USNewswire/ -- Consumers Union, the nonprofit publisher of Consumer Reports, today said the Obama administration's new fuel-efficiency labels for automobiles will provide important, easy-to-read information to help people compare and shop for new vehicles. Jim Guest, the President and CEO of Consumers Union,...