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Latest Contact Center Stories

2015-02-27 23:15:37

Presence´s awarded solution includes functional and feature improvements that simplify its implementation and better responds to new market needs Atlanta,

2015-01-29 23:07:36

Connect First, an award-winning cloud contact center software vendor, will be hosting a cocktail party tonight at the Omni Hotel from 7-9 p.m. Orlando, Fla.

2015-01-26 23:08:19

Monet Software makes it to CIOReview’s top Contact Center Technology Solution Providers list for its expertise in Workforce Optimization (WFO) Solutions. Fremont,

2014-12-18 23:05:31

CIOReview has selected Fonolo as one of the 20 Most Promising Contact Center Technology Solution Providers because of its expertise in cloud-based call-back solutions and virtual queuing.

2014-12-11 23:07:09

To support its continued effort to help contact centers improve performance and increase customer engagement, SpiceCSM is pleased to announce the release of its next generation process editor.

2014-11-18 12:34:52

Three hotels in Puerto Rico selected the Aeonix UC&C solution due to new features developed specifically for the hospitality industry, positioning the Aeonix as a strong contender in the Hospitality

2014-10-21 23:07:33

Global Contact Center Market 2014-2018 profiles key players like Alcatel-Lucent S.A., Avaya, Cisco Systems Inc. and Huawei Technologies Co. Ltd.

2014-10-17 23:04:01

CRMXchange and SWPP Industry-Leading 7th Annual Online Event Set for November 3rd – 6th Sarasota, Florida (PRWEB) October 17, 2014 Cyber M@rketing


Word of the Day
dwale
  • The deadly nightshade, Atropa Belladonna, which possesses stupefying or poisonous properties.
  • A sleeping-potion; a soporific.
  • To mutter deliriously.
The word 'dwale' comes from an Old English word meaning 'error, doubt, delusion.'
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