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Latest Coordinated Systems Inc. Stories

2014-06-24 23:17:05

The Via Group and Coordinated Systems, Inc. (CSI) have signed a strategic partnership deal. East Hartford, CT (PRWEB) June 24, 2014 This partnership combines the best-of-breed unified communications services and applications of The Via Group and CSI. Together, this partnership will allow both The Via Group and CSI to deliver a more complete and robust overall Lync Contact Center solution to new and existing customers. The Via Group is known in the Unified Communications industry for...

2014-04-29 23:20:38

Coordinated Systems, Inc., (CSI) of East Hartford, CT is excited to announce the release of Virtual Observer “Workforce Optimization as a Service” for contact centers. The cloud service was developed with an Amazon Web Services infrastructure and services built on Microsoft .NET standards. East Hartford, CT (PRWEB) April 29, 2014 The Virtual Observer “Workforce Optimization as a Service” offering was developed to function natively within standard emerging cloud technologies. The...

2014-02-13 23:28:37

Coordinated Systems, Inc., of East Hartford, CT is pleased to release the fifth iteration of the CSIWORLD.COM website, which was developed with a responsive design methodology which optimally fits the size of the pc, tablet or mobile device used. East Hartford, CT (PRWEB) February 13, 2014 The new web design utilizes a content management system allowing for multiple authors being able to update content for their functional areas. The website also uses HTML5 and CSS to responsively refit...

2013-10-22 23:32:07

Coordinated Systems, Inc. (CSI) continues a proud string of groundbreaking innovation with the release of the Virtual Observer (VO) VO Live webcam feature, a feature which takes agent call monitoring to an entirely new level of agent assistance. East Hartford, CT (PRWEB) October 22, 2013 The Virtual Observer (VO) Live Webcam is a feature that was developed from listening to our customers who wish to learn more about smart phone abuse and other distractions that lead to agent performance...

2013-08-07 23:28:14

In an unprecedented move, workforce optimization solution provider Coordinated Systems, Inc. (CSI), is announcing an Avaya-specific pricing adjustment which will present Avaya customers with the ability to purchase DMCC call recording licenses at a tremendous discount to further assist with the costs associated with Avaya DMCC and TSAPI licensing requirements. East Hartford, CT (PRWEB) August 07, 2013 The pricing adjustment, branded the "DMCC Discount", is designed to help...

2013-04-15 23:00:37

Workforce Management Software Group (WFMSG), fresh off exhibiting at the Software for Planning Professionals (SWPP) annual conference last week, and Cooordinated Systems, Inc. (CSI) are two call center technology firms who both have accomplished much in their respective spaces, now working together to deliver an incredibly mature workforce management solution, Virtual Observer Community WFM. East Hartford, CT (PRWEB) April 15, 2013 Coordinated Systems, Inc. (CSI), a veteran-owned technology...

2010-11-04 00:00:38

Coordinated Systems, Inc. (CSI), a Leading Call Recording Solution provider, today announced that Virtual Observer is Compliant with Avaya Aura(TM) Communication Manager 6.0 and Avaya Auraâ“ž¢ Application Enablement Services 5.2.2. from Avaya Inc., a Global Leader in Enterprise Communications Systems, Software and Services. East Hartford, CT (PRWEB) November 3, 2010 Coordinated Systems, Inc. (CSI), a Leading Call Recording Solution provider, today announced that...


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jument
  • A beast of burden; also, a beast in general.
'Jument' ultimately comes from the Latin 'jugum,' yoke.
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