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2013-03-28 23:02:23

On Hold Company Urges Executives To Act As Undercover Customers. Shreveport, LA (PRWEB) March 28, 2013 When Yahoo's new CEO, Marissa Mayer, listened to her company's on hold music and heard "garbage," she knew she had a customer service problem. That's a strategy every business owner should emulate, says On Hold Company in a recently published blog post. Every business owner should know what customers experience while waiting for service. "Think of it as a variation on the TV show...

2013-03-26 23:02:36

Easy On Hold polled more than 4,000 businesses; strengthening sales and reducing customer complaints were top two reasons to buy on hold messaging. Portage, Michigan (PRWEB) March 26, 2013 Easy On Hold´s survey of more than 4,000 North American companies reveals that when companies decide to purchase music and messaging for phone on hold, one or more of six key factors are in play: desire to strengthen sales, reducing customer complaints and call abandonment, desire to build brand...

2013-02-03 23:00:50

Thumbs up for AT&T and XBlue, says Easy On Hold's Tim Brown; thumbs down for RCA misfire. Portage, Michigan (PRWEB) February 03, 2013 Small businesses need to sound big when it comes to their phone systems, but they don´t always have the big-business budgets needed for a multi-featured, robust system. A new crop of small business phone systems from brands like AT&T, XBlue and RCA have come to the rescue, costing a fraction of their grown-up counterparts. But beware, says Tim...


Word of the Day
endocarp
  • The hard inner (usually woody) layer of the pericarp of some fruits (as peaches or plums or cherries or olives) that contains the seed.
This word comes from the Greek 'endon,' in, within, plus the Greek 'kardia,' heart.
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