Latest Curtis Kopf Stories

SEATTLE, April 17, 2013 /PRNewswire/ -- Alaska Air Group has created a new Customer Innovation Department to carry out its strategic goal of making the traveler's experience from buying a ticket to the day of flight as simple and efficient as possible. Curtis Kopf, an Alaska Airlines managing director who oversees the carrier's website and other e-commerce activities, will lead the new department as vice president of customer innovation. (Photo:...

SEATTLE , Sept. 13, 2012 /PRNewswire/ -- Travel on Alaska Airlines got easier for smart phone users today with the launch of mobile booking, which allows customers to buy tickets from any mobile device. The carrier also rolled out Flight Status On the Go, which allows customers to text 252752 (ALASKA) for current flight status information, including city pairs, arrival and departure times, and gate information. The mobile features are part of a series of enhancements Alaska Airlines...