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Latest Customer engagement Stories

2014-09-16 08:38:17

Net Promoter Score Expertise Augments SPLICE Solutions Suite, Drives Engagement TORONTO, Sept. 16, 2014 /PRNewswire/ -- SPLICE Software, a leading customer engagement company that specializes in providing automated Data-Driven Dialogs(TM), recently demonstrated its commitment to further bridging the gap between corporations and consumers by acquiring Net Promoter Certification. SPLICE successfully pursued Net Promoter Certification to enhance the company's knowledge base, expand its...

2014-09-12 08:24:26

Recognition Comes on the Heels of Receiving Top Honors for Work with Publix, Kia, Kraft, State Farm, ACLU and HAP at 2014 Content Marketing Awards NEW YORK, Sept. 12, 2014 /PRNewswire/ -- Meredith Xcelerated Marketing (MXM) (http://www.mxm.com/), the leading content-powered, customer engagement agency and a part of Meredith Corporation (NYSE: MDP; www.meredith.com), announced today it has been named Content Marketing Agency of the Year (Large Agency) at the 2014 Content Marketing...

2014-09-11 23:05:26

The rapidly-expanding social platform, LoginRadius, publicizes its technology partnership with Passenger, a leader in private online community technology. Edmonton, Ab (PRWEB) September 11, 2014 LoginRadius, a social platform serving 120,000 businesses worldwide, announced today a partnership with Passenger, an online community technology and services provider. This partnership allows Passenger to integrate LoginRadius’ social platform into their communities to deliver a superior social...

2014-09-11 23:01:25

Passenger’s FUEL Community Engine now offers LoginRadius’ social platform to help brands to engage customers and inspire advocacy. (PRWEB) September 11, 2014 Passenger, a leader in private online community technology, and LoginRadius, the fastest growing social engagement platform, today announced a new way of amplifying the voice of online community members so brands can extend their reach and turn socially connected customers into brand evangelists. The integration of LoginRadius’...

2014-09-11 08:34:37

Chief Marketing Officer to Share Framework of How to Build Customer Trust and Loyalty DENVER, Sept. 11, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of analytics-driven, technology-enabled customer engagement solutions, today announced that Mark Grindeland, chief marketing officer, will be speaking at the BMA14 Global Conference Series: Engaging With The Empowered Customer on September 12, 2014 at the Curtis Hotel in Denver, Colo. Grindeland will be...

2014-09-09 12:25:47

ON24 to Present Five Keys to Engagement-Driven Webinars at Marketo's 'Marketers First' Virtual Conference SAN FRANCISCO, Sept. 9, 2014 /PRNewswire/ -- ON24, the global leader in webinar-based marketing solutions and virtual environments, today announced that it is sponsoring Marketo's "Marketers First" virtual conference on Sept. 10, 2014. "Marketers First" will offer 20,000 attending marketers a half-day of content and best practices presented by Marketo and its partners. It will feature...

2014-09-09 08:26:40

NEW YORK, Sept. 9, 2014 /PRNewswire/ -- With a great take up of its new mobile app and an accompanying increase in reviews, iTrueReview has successfully set itself up as the small business owner's friend, providing an easy and intuitive way to grow business from the inside out. And here's the News: it really works. While other review sites utilise their perfectly legal rights to bully businesses into paying for advertising in return for better highlighted reviews, iTrueReview relies on the...

2014-09-08 08:27:31

New Capability Leverages Social Media Trend and Affinity Data to Inform Email Marketing Content, Drive Customer Engagement DALLAS, Sept. 8, 2014 /PRNewswire/ -- Epsilon, the global leader in helping clients create customer connections that build brand and business equity, today announced the launch of the Social Media Tool, a new feature within the Harmony Epsilon Response Network (ERN)*. First introduced in September 2012, the Harmony ERN combines a rich cooperative database, sourced from...

2014-09-03 12:28:13

NEW YORK, Sept. 3, 2014 /PRNewswire/ -- Time Out Group, the global media organisation, has selected Maxymiser, the global leader in unified customer experience optimisation, to enhance the brand's digital customer journey and increase engagement across Time Out websites. http://photos.prnewswire.com/prnvar/20131003/NY91177LOGO Time Out inspires people to make the most of their own city through a distribution network, which incorporates a massively growing online presence, mobile...

2014-09-03 12:26:38

NEW YORK, Sept. 3, 2014 /PRNewswire/ -- Publicis Groupe customer engagement agency Rosetta today announced that it has hired Scott Reese as Executive Creative Director in its Healthcare Industry Group. The widely recognized award winner and industry speaker will help lead insights-driven creative execution across all of Rosetta's Healthcare clients and serve as a member of the agency's Healthcare Leadership Team. He will report to Chief Creative Officer, North America Alexander...


Word of the Day
malpais
  • The ragged surface of a lava-flow.
'Malpais' translates from Spanish as 'bad land.'