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Latest Customer experience management Stories

2014-07-30 20:23:02

Dr. Michael Farzam's House Call Doctor Los Angeles is part of highly cost effective cost-effective healthcare model LOS ANGELES, July 30, 2014 /PRNewswire/ -- For those who aren't comfortable with the crowds and impersonal, rushed medical care found at the average walk in clinic in Los Angeles, Dr. Michael Farzam and his team at House Call Doctor Los Angeles offer a welcome alternative that's also saving patients money in numerous ways. As CEO and founder of the one-of-a-kind practice, Dr....

2014-07-30 12:27:17

ROSEMONT, Ill., July 30, 2014 /PRNewswire-USNewswire/ -- Four strategic programs, designed to engage and motivate employees, dealers and customers, creatively used incentive campaigns to achieve successful results, winning the Incentive Marketing Association's (IMA) 2014 Circle of Excellence Awards, which were presented at the Association's 15(th) Annual Summit, held July 27-29 in Philadelphia. This year's award winners are Schweppes Australia with incentive marketing partner...

2014-07-30 08:30:59

CAM Platform Identifies Sources of Most Valuable Customers, While Significantly Improving the Efficiency of Customer Acquisition Spending FAIRFIELD, Conn., July 30, 2014 /PRNewswire/ -- CertainSource, an eWayDirect company, announced the release of CertainSource Acquire(TM), the industry's first Customer Acquisition Management (CAM) platform. CertainSource is designed to let business-to-consumer (B2C) marketers manage and optimize customer acquisition campaigns across all digital media...

2014-07-30 08:30:38

Partnership to deliver groundbreaking training module and approach for end-to-end customer service DALLAS, July 30, 2014 /PRNewswire/ -- Freeman, the leading global partner for integrated marketing solutions for live engagements, has partnered with The International Alliance of Theatrical Stage Employees (I.A.T.S.E.) to develop and deliver customer service training to their members nationwide. I.A.T.S.E. members - who are involved in the production, equipment and construction of trade...

2014-07-29 23:08:09

BPM-derived Smart Process Applications represent a new opportunity to apply adaptive, intelligent workflow solutions to solve the major challenges in managing complex cases and improving customer experiences, according to the findings in the latest AIIM industry watch. Silver Spring, MD (PRWEB) July 29, 2014 BPM-derived Smart Process Applications represent a new opportunity to apply adaptive, intelligent workflow solutions to solve the major challenges in managing complex cases and...

2014-07-29 08:39:25

MBNA recognised as an industry leader in customer experience initiatives VANCOUVER, British Columbia and LONDON, July 29, 2014 /PRNewswire/ -- MBNA, the UK's Credit Card Provider of the Year*, has been once again recognised as an innovator, this time for its dedication to customers by the UK Customer Experience Awards. ResponseTek, the global leader in enterprise Customer Experience Management (CEM) software is thrilled to congratulate MBNA for their finalist placements in the...

2014-07-28 08:33:38

-- Adds High-Margin Ancillary Products to Its Real-Time Personalization and Merchandising Platforms for the Travel Industry -- RICHMOND, Va., July 28, 2014 /PRNewswire-USNewswire/ -- Fusion Company, which drives increased ancillary revenue for many of the world's largest online travel distributors though its real-time analytics and merchandising platform, announced today the creation of a new division that will offer a broad array of add-on products to further enhance the customer...

2014-07-28 04:20:46

OXFORD, England, July 28, 2014 /PRNewswire/ -- OmPrompt today announces that Albion Ventures is investing GBP2.5 million to help it meet the global demand for customer automation management in consumer goods, healthcare, pharmaceuticals and logistics. Albion joins Shackleton Ventures. (Photo: http://photos.prnewswire.com/prnh/20140728/697982 ) Over the past 18 months OmPrompt has underpinned accelerated growth with investments in its platform, its management...

2014-07-25 23:03:49

Bpm’online (bpmonline.com), a leading global CRM and BPM vendor, is pleased to announce that Pelco by Scheider Electric, a world leader in the design, development, and manufacture of video security systems, selected bpm’online to deliver an integrated global sales forecasting and opportunity management system to leverage across 26 countries. (PRWEB) July 25, 2014 Bpm’online (bpmonline.com), a leading global CRM and BPM vendor, is pleased to announce that Pelco by Scheider Electric,...

2014-07-25 08:28:12

DUBLIN, July 25, 2014 /PRNewswire/ -- Research and Markets has announced the addition of the "Global SaaS-based CRM Software Market 2014-2018" report to their offering. http://photos.prnewswire.com/prnh/20130307/600769 SaaS-based CRM describes the shift in CRM and other business systems that currently use the internet to provide online access to hosted business software. The growth of the Global SaaS-based CRM Software market has increased rapidly and succeeded in transforming the...


Word of the Day
drawcansir
  • A blustering, bullying fellow; a pot-valiant braggart; a bully.
This word is named for Draw-Can-Sir, a character in George Villiers' 17th century play The Rehearsal.
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