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Last updated on April 18, 2014 at 9:13 EDT

Latest Customer experience management Stories

2014-04-17 23:11:35

Boston-based industry leader BrainSell will debut their new Wicked Simple CRM. Topsfield, MA (PRWEB) April 17, 2014 BrainSell, a leader in the CRM, ERP and marketing automation industry, announced they will be launching an easy to use customer relationship management platform aptly named Wicked Simple CRM that will join their already loaded arsenal of CRM software. Designed to simplify the customer relationship management process, Wicked Simple CRM is an affordable and easy to use...

2014-04-17 12:24:37

AKRON, Ohio, April 17, 2014 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) was honored recently by the Edison Electric Institute (EEI) for delivering outstanding customer service to the company's major commercial customers. The award was presented during EEI's spring National Key Accounts Workshop, held in Lake Buena Vista, Florida. Votes were cast by customers from a wide variety of businesses, including national brands such as Best Buy, HealthSouth, Staples, Marriott Hotels, The...

2014-04-16 23:17:04

Leading Fiscal Advantages Detailed Los Angeles, CA (PRWEB) April 16, 2014 Pipelinersales announced today the release of 5 benefits of a cloud CRM solution. According to Forrester, rapid adoption of CRM cloud solutions will continue in 2014. With over 70% of enterprises having already deployed or planning to deploy CRM as a SaaS solution. Research by Gartner Group further revealed that, in 2012, 40 percent of CRM systems sold were cloud-based and just recently confirmed that CRM leads all...

2014-04-16 23:12:41

CRMnext recognized amongst the “Top 20 Product Companies In Asia" by CIO Review Magazine. Mumbai, India (PRWEB) April 16, 2014 CRMnext recognized amongst the “Top 20 Product Companies In Asia" by CIO Review Magazine. This award is given to the top 20 Asian companies that have come up with innovative enterprise IT products that are transforming the way enterprises function. The CIO Review team believes that, by capitalizing on the new age technologies such as mobile, social,...

2014-04-16 23:12:40

CRMnext, #1 commutable cloud CRM software, releases advanced multi-dimensional variable (MDV) forecast management functionality to monitor sales pipeline and fine tune sales processes. Mumbai, India (PRWEB) April 16, 2014 CRMnext, #1 commutable cloud CRM software, releases advanced multi-dimensional variable (MDV) forecast management functionality to monitor sales pipeline and fine tune sales processes. The new forecast management tool will provide real time insight into the company’s...

2014-04-16 08:38:20

The L'Oréal Group selects Sitecore to deliver personalized, multi-channel customer experiences across every engagement PARIS and SAN FRANCISCO, April 16, 2014 /PRNewswire/ -- Sitecore, the global leader in customer experience management software, announced today that Sitecore's experience platform has been selected by The L'Oréal Group to enable their marketers to deliver personalized customer experiences. http://photos.prnewswire.com/prnvar/20140227/SF73524LOGO L'Oréal, one of...

2014-04-16 08:37:26

Research highlights need for optimal network build and organization to assure network performance; introduction of LTE improves customer experience, doesn't drive new usage behavior ST. LOUIS, April 16, 2014 /PRNewswire/ -- Amdocs, the leading provider of customer experience systems and services, today released new research into mobile traffic, showing an almost complete shift from voice to data. The research highlights the urgency for service providers to build and optimize mobile networks...

2014-04-16 08:23:43

Company expands leadership team to include 30-year veteran of customer care SAN DIEGO, April 16, 2014 /PRNewswire/ -- OneRoof Energy, Inc., a complete solar services provider and subsidiary of OneRoof Energy Group, Inc. (TSXV:ON), today announced Valerie Iwinski has joined the company as Senior Vice President of Operations. Valerie will be charged with overseeing company operations, product development, logistics, customer service, and information technology (IT) systems. Her key...

2014-04-15 23:13:59

Market Overview Highlights Prominent Players in Partner Relationship Management Ecosystem Centerville, MA (PRWEB) April 15, 2014 Marketing Advocate, the pioneer in Through-Partner Marketing Automation (TPMA) software, has been identified in a new Forrester Research, Inc., report among channel technology vendors. Authored by Forrester analyst Peter O’Neill and released on February 5, 2014, “Leverage The Channel Management Technology Spectrum” provides an overview of today’s...

2014-04-15 23:11:32

CRMnext, #1 commutable cloud CRM software releases advanced project management functionality to help organizations streamline their projects ensuring Zero overrun in terms of time and costs. Mumbai, India (PRWEB) April 15, 2014 CRMnext, #1 commutable cloud CRM software releases advanced project management functionality to help organizations streamline their projects ensuring Zero overrun in terms of time and costs. The new project management functionality will help organizations in...