Latest Customer experience management Stories
Charles Felsberg and Collin Rainey Recognized for Excellent Use of Speech Analytics at LISTEN 2014 BOSTON, Nov.
SAS to present a webinar focusing on the gray line between conditioning customers to pounce on discounts and building real customer loyalty, and how to grow an organization to rise above it.
Industry Veteran with Successful Track Record to Spearhead Innovation in New Product Development REDWOOD CITY, CALIF.
ORLANDO, November 19, 2014 /PRNewswire/ -- In the world of Interactive Voice Response (or IVR), what was meant to make life easier, present cost-savings to businesses and
Since launching a month ago, more than 45 partners have joined the Analytics Cloud ecosystem SAN FRANCISCO, Nov.
NICE also maintains clear leadership in the contact center recording sector RA'ANANA, Israel, November 19, 2014 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) announced
Leading Provider of Connected Intelligence Software and Services Leverages Fully Searchable and Organized Contract Portfolio to Enhance Client Relationships and Customer Service
LONDON, November 19, 2014 /PRNewswire/ -- This exclusive in-depth report takes a look at the highs and lows of customer experience management in telecoms.
Global and China Customer Relationship Management (CRM) Software Industry 2014 Market Research Report provides information on pricing, market analysis, shares, forecast, and company profiles for
Senior customer experience leader, former Forrester analyst brings more than 20 years of experience and thought leadership (PRWEB) November 18, 2014
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