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Latest Customer experience management Stories

2014-07-28 08:33:38

-- Adds High-Margin Ancillary Products to Its Real-Time Personalization and Merchandising Platforms for the Travel Industry -- RICHMOND, Va., July 28, 2014 /PRNewswire-USNewswire/ -- Fusion Company, which drives increased ancillary revenue for many of the world's largest online travel distributors though its real-time analytics and merchandising platform, announced today the creation of a new division that will offer a broad array of add-on products to further enhance the customer...

2014-07-28 04:20:46

OXFORD, England, July 28, 2014 /PRNewswire/ -- OmPrompt today announces that Albion Ventures is investing GBP2.5 million to help it meet the global demand for customer automation management in consumer goods, healthcare, pharmaceuticals and logistics. Albion joins Shackleton Ventures. (Photo: http://photos.prnewswire.com/prnh/20140728/697982 ) Over the past 18 months OmPrompt has underpinned accelerated growth with investments in its platform, its management...

2014-07-25 23:03:49

Bpm’online (bpmonline.com), a leading global CRM and BPM vendor, is pleased to announce that Pelco by Scheider Electric, a world leader in the design, development, and manufacture of video security systems, selected bpm’online to deliver an integrated global sales forecasting and opportunity management system to leverage across 26 countries. (PRWEB) July 25, 2014 Bpm’online (bpmonline.com), a leading global CRM and BPM vendor, is pleased to announce that Pelco by Scheider Electric,...

2014-07-25 08:28:12

DUBLIN, July 25, 2014 /PRNewswire/ -- Research and Markets has announced the addition of the "Global SaaS-based CRM Software Market 2014-2018" report to their offering. http://photos.prnewswire.com/prnh/20130307/600769 SaaS-based CRM describes the shift in CRM and other business systems that currently use the internet to provide online access to hosted business software. The growth of the Global SaaS-based CRM Software market has increased rapidly and succeeded in transforming the...

2014-07-24 23:08:50

Partnership Positions Both Companies as Leading VoC Solution Provider in Latin America Montreal, Canada (PRWEB) July 24, 2014 Leger Metrics, a leading provider of Customer Experience Management and Voice of the Customer solutions, is pleased to announce today that it has signed a partnership with Brain Research a leading marketing research company headquartered in Mexico City. As part of the agreement, both companies will partner to develop the Mexican market allowing the country’s...

2014-07-24 08:44:13

NewVoiceMedia Strengthens MobileIron's Customer Connections across the Globe LONDON and SAN FRANCISCO, July 24, 2014 /PRNewswire/ -- NewVoiceMedia [http://www.newvoicemedia.com ], a leading global provider of cloud contact center solutions, today announced that MobileIron is using its ContactWorld technology to power targeted and consistent customer interactions to more than 6,000 customers around the globe. Dedicated to delivering the best possible experience to both customers...

2014-07-24 08:43:04

Customer Experience Management Leader hires McKinsey veteran to spearhead Insights, Consulting and Research PALO ALTO, Calif., July 24, 2014 /PRNewswire/ -- Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, announced the appointment of Dorian Stone as the company's vice president of customer experience strategies. Dorian joins Medallia's senior team after more than a decade at McKinsey & Company, where he co-founded...

2014-07-24 08:43:03

ATLANTA, July 24, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced enhancements to Nexidia Live Collection Assistant, the real-time monitoring and alerting solution designed specifically for the collections industry. The newly-announced features expand the solution capabilities, improve the user experience, and provide additional tactical and compliance advantages to collection centers. Nexidia...

2014-07-24 08:29:26

Sales Reach unites the power of Salesforce1 Sales Cloud, Pardot and Communities into a new solution that empowers sales reps to connect with customers in entirely new ways SAN FRANCISCO, July 24, 2014 /PRNewswire/ -- Salesforce.com (NYSE: CRM), the world's #1 CRM platform, today unveiled Salesforce1 Sales Reach--now sales reps can accelerate sales with a new solution for instant marketing and selling. Sales Reach unites the power of Salesforce1 Sales Cloud, Pardot and Communities into a new...

2014-07-23 23:10:53

Newest Feature Combines Detailed Response Data with Added Customer Convenience Clearwater, FL (PRWEB) July 23, 2014 AutoLoop, LLC, announced today that it is enhancing its popular Customer Engagement Suite by integrating a powerful “Click-Through Reporting” feature, which tracks customer response to email campaigns for more effective marketing. “Real-time data translates to optimum sales,” said Matt Rodeghero, AutoLoop Chief Product Officer. “This unique tracking feature enables...


Word of the Day
holluschickie
  • A 'bachelor seal'; a young male seal which is prevented from mating by its herd's older males (mated bulls defending their territory).
This comes from the Russian word for 'bachelors.'
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