Latest Customer experience systems Stories
New alliance brings together the strategic insights, content marketing expertise and key technologies needed to improve customers’ experiences Boston, MA and
GHENT, Belgium and NEW YORK, November 26, 2014 /PRNewswire/ -- Download the complete Wave Document and register for a webinar with Analyst Anjali Yakkundi [https://www.forrester.com/Anjali-Yakkundi
LONDON, September 9, 2014 /PRNewswire/ -- For customer experience leaders, developing the right customer experience strategy today to drive future business growth is more
Amdocs software to replace disparate customer relationship management (CRM) systems for consolidated support across all lines of business; existing managed services engagement extended to cover CRM
Amdocs expands market support for Telefonica's journey towards a seamless customer experience ST.
Sixty-four percent of consumers surveyed would share their social-media identity with their service provider in exchange for better service, research finds NICE, France, June 4, 2014 /PRNewswire/
In multi-year agreement, Amdocs provides private cloud-based online payments solution to improve customer experience while reducing operational costs for T-Mobile's MetroPCS brand ST.
New product and service offerings drive better decision making; enriched Insight platform reaches into the network; data science as a service leverages Amdocs' domain expertise ST.
Vendors selected for the "Cool Vendor" report are innovative, impactful and intriguing DUBLIN, May 12, 2014 /PRNewswire/ -- BriteBill, a leading provider of bill
Next phase in Telefonica's strategy to offer a seamless customer experience across all touch points and lines of business; follows delivery of successful Amdocs-enabled wireless transformation ST.
- The act of sweetening by admixture of some saccharine substance.