Latest Customer experience systems Stories
Next phase in Telefonica's strategy to offer a seamless customer experience across all touch points and lines of business; follows delivery of successful Amdocs-enabled wireless transformation ST.
74 percent of SMBs want cloud-based services from their primary service provider, but only 45 percent actually are receiving them; represents market share and revenue growth opportunities ST.
Survey highlights growing need for prime service integrators to take ownership over multi-vendor environments in order to reduce business risk and operational complexity ST. LOUIS, Feb.
Amdocs SON solution helps mobile service providers autonomously optimize their radio access networks to improve the customer experience ST. LOUIS, Feb.
Amdocs CES 9.1 allows service providers to deliver simplified, personalized experiences across all channels, networks, services and devices; maximizes the business customer opportunity ST.
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