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Latest Customer experience systems Stories

2012-10-30 07:29:38

TEL AVIV, Israel, October 30, 2012 /PRNewswire/ -- RADCOM Ltd. (NASDAQ: RDCM), a leading service assurance provider, and Amdocs, the leading provider of customer experience systems and services, today announced that they have jointly developed, successfully tested and deployed on a trial basis a Radio Access Network (RAN) monetization and cell congestion control solution for LTE networks. The solution enables service providers to monetize the RAN by offering promotions...

2012-10-25 11:22:37

LONDON, October 25, 2012 /PRNewswire/ -- There have been many casualties since the start of the economic crisis and financial services are yet to escape the tarnish of the global recession. In the wake of increased negative feeling from consumers about financial service institutions, organisations are keen to regain customer trust and increase customer satisfaction and loyalty. Increasing amounts of data, rapidly evolving technology and rising customer expectations mean...

2012-10-25 07:35:26

MALTA and ST. LOUIS, Oct. 25, 2012 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, and the Melita Group (Melita), a leading Maltese service provider offering TV, Internet, fixed-line and mobile communications services, today announced that Melita has selected Amdocs for an end-to-end BSS (business support systems) consolidation project. Amdocs will deliver Amdocs CES (customer experience systems) portfolio software and third-party software...

2012-08-08 02:29:42

ST. LOUIS, Aug. 8, 2012 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that it has been named as the leading independent software testing vendor in the global communication service provider (CSP) market. The HOT TELECOM. report, "Software testing for CSPs - Market Analysis," shows Amdocs to have the greatest share of the $1.7 billion telecom software testing market. (Logo:...

2012-08-07 02:25:22

ST. LOUIS, Aug. 7, 2012 /PRNewswire/ -- Amdocs, the leading provider of customer experience systems and services, today released the findings of a survey that highlights the challenge facing service providers' network planning and logistics departments as they seek to meet a more than 20-fold increase in data demand over the next five years. (Logo: http://photos.prnewswire.com/prnh/20120722/NY44154LOGO ) According to the study, conducted by Rethink Technology Research, service providers...

2012-08-01 10:28:47

ST. LOUIS, Aug. 1, 2012 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that it has entered into a five-year managed services agreement with TIM Brasil across its wireless, wireline and broadband lines of business. As a result, TIM Brasil, the country's second largest mobile service provider, will be able to focus on customer needs and service innovation while realizing operational cost efficiencies. (Logo:...

2012-07-12 02:23:20

ST. LOUIS, July 12, 2012 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Cable Bahamas Ltd., the largest triple-play (cable TV, broadband, voice) provider in the Bahamas, has signed a five-year extension for license and services for Amdocs CES Multi-Play Smart Pack, a pre-integrated customer care and billing solution for cable operators with convergent offerings. The Amdocs solution will support Cable Bahamas'...

2012-06-13 02:29:58

ST. LOUIS, June 13, 2012 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that analyst firm Frost & Sullivan has selected Amdocs as the Telecom BSS (business support systems) Vendor of the Year for the third consecutive year, as part of its 2012 Asia Pacific ICT (Information and Communications Technology) Awards. "Amdocs continues to lead the market with the introduction of many innovative new solutions," said Nitin...

2012-05-22 02:32:05

ST. LOUIS, May 22, 2012 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Tata Communications, one of the world's largest and most advanced network providers, has deployed Amdocs Resource Manager, a key part of Amdocs' service fulfillment solution, to consolidate its network inventory and to provide the organization with an enterprise-wide view of its network resources. Having already installed Amdocs' fulfillment...

2012-05-16 02:33:00

ST. LOUIS, May 16, 2012 /PRNewswire/ -- At Management World Dublin 2012, Amdocs, the leading provider of customer experience systems and services, will share its market insights and showcase new solutions that enable service provides to win in the connected world. Amdocs experts will address topics including: Achieving successful OSS/BSS transformation Planning and building next generation networks Staying ahead in the enterprise segment Maximizing data monetization opportunities...