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Latest Customer experience systems Stories

2011-03-29 05:00:00

ST. LOUIS, March 29, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced that Vodafone Germany has deployed Amdocs Mediation 8. Amdocs Mediation will enable Vodafone Germany to process large data volumes and, by moving to a Linux-based system, reduce hardware costs. Vodafone Germany is the largest service provider in Europe, serving nearly 35 million subscribers with mobile, fixed and broadband Internet services. Using...

2011-03-21 05:48:00

ST. LOUIS and STOCKHOLM, March 21, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, and Eniro (OMX Stockholm Stock Exchange: ENRO) today announced that Eniro has deployed the Amdocs' digital advertising system to enable the launch of its new, multi-national, Internet-based pay-per-click advertisement network in Scandinavia. Eniro is the largest directory and search company in the Nordics with a network of thousands of websites serving hundreds...

2011-03-17 05:00:00

ST. LOUIS, March 17, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it was the only vendor to receive a "strong" rating in all eight important customer-facing business processes reviewed by leading analyst firm Forrester Research, Inc. In the January 2011 "CRM Solutions For The Utilities And Telecommunications Industries" report, Forrester reviewed 24 CRM (customer relationship management) suite solutions in eight key...

2011-03-02 05:00:00

ST. LOUIS, March 2, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Kyivstar has expanded its use of Amdocs OSS (operational support systems) to manage its physical assets. By adding the Cable Manager product from the Amdocs Inventory solution to its existing Amdocs Inventory implementation, Kyivstar can now manage its physical (network cables and ducts) and logical assets (ports, circuits) in one consolidated inventory...

2011-02-23 05:00:00

ST. LOUIS, Feb. 23, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Vodafone Germany has selected Amdocs OSS (operational support systems) software to support the rollout of its 4G LTE (long term evolution) mobile network in order to increase the capacity and speed of data services it can offer to its customers. Vodafone Germany is Germany's leading integrated communications company, serving more than 40 million customers...

2011-02-23 05:00:00

ST. LOUIS, Feb. 23, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that TIM Brasil, one of the leading mobile operators in Brazil, has selected products from Amdocs' Customer Experience System (CES) 8 portfolio - including Order Management, Service Management, Resource Manager and Enterprise Product Catalog - to provide the foundation for its "B/OSS" transformation initiative supporting its next-generation network. The Amdocs...

2011-02-23 05:00:00

ST. LOUIS, Feb. 23, 2011 /PRNewswire/ -- Key highlights: The board of directors has authorized a share repurchase plan allowing the repurchase of up to $1 billion of ordinary shares over the next 2 years. This plan is in addition to the $700 million authorization from April 2010, of which $198 million remained outstanding as of December 31, 2010 In addition, Amdocs will provide a three-year financial and business outlook for FY2011-2013 during its Analyst Day presentations held today...

2011-02-15 05:00:00

ST. LOUIS, Feb. 15, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Cyprus' PrimeTel PLC has deployed the Amdocs Compact Convergence software for real-time charging, customer care and value-added services to support the launch of its MVNO (mobile virtual network operator) operations. Amdocs Compact Convergence will also support PrimeTel's existing fixed and broadband Internet and television services, replacing multiple...

2011-02-01 05:00:00

ST. LOUIS, Feb. 1, 2011 /PRNewswire/ -- At Mobile World Congress 2011, Amdocs (NYSE: DOX), the leading provider of customer experience systems, will present and showcase solutions that help service providers do more in the connected world. Amdocs executives and customers will be speaking on the first morning of MWC 2011 in Hall 5, Room 5, at the Business Services Symposium Keynote - Transformation: Eli Gelman, chief executive officer of Amdocs Management Limited and David Thodey, chief...

2011-01-25 15:05:00

ST. LOUIS, Jan. 25, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that U.S. Cellular has selected the Amdocs CES 8 product suite for its end-to-end business transformation project. In a milestone deal, U.S. Cellular has chosen Amdocs to replace its existing systems with new service activation, customer-care, billing, and retail solutions to support both pre-and postpaid customers. U.S. Cellular, recently named the best...