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Latest Customer experience systems Stories

2011-01-25 15:10:00

ST. LOUIS, Jan. 25, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that its Amdocs Personalized Portal has been deployed across the LTE (Long Term Evolution) network of leading wireless communications service provider MetroPCS Communications, Inc. The new mobile portal (the home screen on a smartphone) provides an enhanced, dynamic and personalized user experience, allowing quick and easy access to relevant content based on a...

2011-01-24 05:00:00

ST. LOUIS, Jan. 24, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced Interoute Communications has selected and deployed an inventory and network planning solution from Amdocs Operational Support Systems (OSS) to support more rapid deployment of its Unified ICT (information communication technology) cloud-based services. Interoute is the owner of Europe's largest and most advanced next generation network, encompassing more than...

2011-01-18 05:00:00

ST. LOUIS, Jan. 18, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been recognized as "BSS Vendor of the Year" for the second consecutive year in Telecom Asia's Readers' Choice Awards. In addition, Amdocs received Telecom Asia's editor's recognition award for the "Most Innovative Vendor of the Year". Telecom Asia is a leading online information source for telecom companies and professionals across Asia Pacific....

2011-01-11 05:00:00

ST. LOUIS, Jan. 11, 2011 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today released the findings of a global research report that showed that 73 percent of service providers plan to expand their prepaid offerings to include services that are traditionally offered only to postpaid customers. The research, conducted by leading analyst firm Ovum, also found that nearly half of the service providers polled said they needed to make moderate to large...

2010-12-22 05:00:00

ST. LOUIS, Dec. 22, 2010 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced today that Pelephone Communications, Ltd., an Israeli mobile service provider, has upgraded its systems to Amdocs Mediation 8 to support the growth in data usage and the quick rollout of new services. Pelephone is one of the few service providers worldwide with a High-Speed GSM network that can accommodate downloads of up to 21 megabyte per second. It recently...

2010-12-07 15:40:00

ST. LOUIS, Dec. 7, 2010 /PRNewswire-FirstCall/ -- Amdocs Limited (NYSE: DOX) has filed its Annual Report on Form 20-F for the fiscal year ended September 30, 2010 (including its financial statements for such year) with the U.S. Securities and Exchange Commission. The annual report is available through the Company's website (http://www.amdocs.com/About/Pages/AnnualReport.aspx). Upon the request of a shareholder of the Company, the Company will promptly provide to such shareholder a copy of...

2010-11-30 05:00:00

ST. LOUIS, Nov. 30, 2010 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Singapore Telecommunications Led (SingTel) has deployed Amdocs software for its new exPress Portal. The portal provides a personalized gateway to SingTel's innovative exStream fiber experience, which offers ultra-fast speeds of up to 200Mbps to broadband subscribers in Singapore. SingTel is Asia's leading communications group. The exPress Portal is based...

2010-11-25 05:00:00

ST. LOUIS, Nov. 25, 2010 /PRNewswire/ -- Amdocs, the leading provider of customer experience systems, continues to support Universal Children's Day, with activities in North America, Europe, Asia and the Middle East specially designed to mark this annual event. Amdocs is also holding, for the third consecutive year, a global employee donation drive for UNICEF, targeted to raise funds to support children in need. Activities organized by Amdocs' employees to mark this year's Universal...

2010-11-15 05:00:00

ST. LOUIS, Nov. 15, 2010 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a benchmark that tested the Amdocs jNetX NextGen SCP (service control point) product, using the Linux operating system on HP ProLiant BL460c servers in BladeSystem c7000 enclosures and Intel® Xeon® processors. The benchmark demonstrated real-time service control for more than 510 million sessions and events...

2010-11-11 05:00:00

ST. LOUIS, Nov. 11, 2010 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today released the results of a survey that outlines the scale and significance of the data capacity crunch for mobile network service providers and their customers. The survey examined wireless service providers' strategies for coping with the increasing demand for data on their networks while maintaining acceptable service quality. Key findings include: Mobile networks...