Latest Customer experience Stories
Introduces Seamless Consumption-Based Cloud Model; Availability of Cross-Platform Functionality; Expanded Connectivity with CRM and Marketing Automation; and Advanced Sales and Marketing Features for
Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced today that it will be exhibiting at Call Center Week (CCW), June 15-19, 2015 at
DUBLIN, May 26, 2015 /PRNewswire/ -- Research and Markets ( http://www.researchandmarkets.com/research/6q5kdk/global_sqm_and) has announced the addition of the "Global
Fifth Annual Temkin Customer Service Ratings Evaluates 278 Companies Across 20 Industries WABAN, Mass., May 26, 2015 /PRNewswire/ -- For the third straight year, USAA took the top
AMC Technology announces new integration solution for Microsoft Dynamics CRM Richmond, Virginia (PRWEB) May 21, 2015 AMC Technology, a leading global
Today’s consumer-based contact centers must effectively serve three somewhat competing pressures: 1) customer experience; 2) agent cost; and 3) operational expense.
Expanding Volume Drives Recruitment Event on May 27 ALBUQUERQUE, N.M., May 21, 2015 /PRNewswire/ -- Sitel, a leading
LOUISVILLE, Ky., May 21, 2015 /PRNewswire-iReach/ -- MSPA-NA (formerly known as the Mystery Shopping Providers Association of North America), the trade association representing the customer
PHILADELPHIA, May 21, 2015 /PRNewswire/ -- Monetate, the leading provider of multi-channel personalization to the world's best
SALT LAKE CITY, May 20, 2015 /PRNewswire/ -- -- InMoment Introduces "Trifecta of Massive Processing Power, Data Visualisation and Text Analytics Technologies"
- Stoppage; cessation (of labor).
- A standing still or idling (of mills, factories, etc.).