Quantcast

Latest Customer experience Stories

2014-10-22 23:14:39

Lamps.com is the 4th Fastest Growing Company in Philadelphia Philadelphia, Pennsylvania (PRWEB) October 22, 2014 Lamps.com has been recognized as Philadelphia 100’s 4th fastest growing, privately held company in the Greater Philadelphia region. With 1291% growth between 2011 and 2013, Lamps.com attributes its success to four things: a great domain, pride in site design, a devoted and knowledgeable team, and a real dedication to customer experience. They offer an extensive collection of...

2014-10-22 12:35:09

Company's Recruits Include National VARs, Collaboration Vendors and Managed Services Providers NEW YORK, Oct. 22, 2014 /PRNewswire/ -- CafeX, a leading provider of real-time engagement solutions for mobile and web platforms, today announced a number of additions to its international reseller network and partnerships with several leading collaboration vendors. These partners can now leverage CafeX award-winning WebRTC-based Live Assist® and Omnichannel technologies to address rapidly...

2014-10-22 08:37:28

NICE recognized as a market leader, delivering real-time analytics based insights that are successfully used by leading organizations RA'ANANA, Israel, October 22, 2014 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) announced today that it has been recognized by research firm Ovum as a leader in the Customer Interaction Analytics market. The research explores the ability of vendors to handle multichannel customer interactions and map these to agent performance data. The vendors...

2014-10-21 23:12:24

Partnership with DocuSign Delivers Enhanced ROI, Increased Security and Compliance, and a Better Overall Customer Experience Dublin,CA (PRWEB) October 21, 2014 Converge Enterprise, Inc today announced it has partnered with DocuSign, Inc. (DocuSign®), The Global Standard for Digital Transaction Management™ (DTM), to help enterprise customers go fully digital. DocuSign helps organizations of every size, industry and geography keep business digital – eliminating the hassles, costs,...

2014-10-21 23:09:24

Two Brands to Present Sessions on Customer Experience Insight and Customer Experience Initiatives Cincinnati, OH (PRWEB) October 21, 2014 Effective consumer insight starts with numbers. Fortunately for esteemed investment firm Scottrade, Inc., the company lives and breathes for the numbers. At the 2014 Engagement & Experience Expo, presented by Loyalty360 – The Loyalty Marketers’ Association, Scottrade and EffectiveUI will present a session focusing on how to proceed tackling...

2014-10-21 23:07:44

Funding to accelerate the deployment of CrowdCare’s context-aware self-care platform, Wysdom, as the Customer Support Layer for the Internet of Things (IoT) Toronto, ON (PRWEB) October 21, 2014 CrowdCare Corporation today announced they have raised an additional $3.5 million to further advance the deployment of Wysdom, a real-time context based self-care solution for the connected world. This round of funding was led by Extreme Venture Partners (EVP), one of Canada’s most successful...

2014-10-21 23:07:21

Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced today that it will be exhibiting at the Contact Center Demo & Conference, Nov 3-5, 2014 at the Hyatt Regency Chicago. Toronto, ON (PRWEB) October 21, 2014 Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced today that it will be exhibiting at the Contact Center Demo & Conference, Nov 3-5, 2014 at the Hyatt...

2014-10-21 20:23:42

Razorsight Analytics-Driven Marketing with IBM Big Data Analytics at the Core Helps Tier 1 Mobile Operators Reduce Churn, Increase Customer Lifetime Value LAS VEGAS, Oct. 21, 2014 /PRNewswire/ -- With more mobile devices than people, the U.S. mobile market is one of the world's most competitive - marked by price wars, rapid commoditization of services, and savvy subscribers who are demanding a superior customer experience. How can mobile operators provide a customer experience that...

2014-10-21 12:38:20

DENVER, Oct. 21, 2014 /PRNewswire/ -- Eventus Solutions Group announced today that Ray Zukowski has joined the firm to head up the firm's growing family of customer engagement managed services offerings. As Senior Vice President Managed Services, Zukowski takes over responsibility for Eventus' Command Center, CRM and Telephony managed services. He will also be responsible for developing additional managed service offerings in the future to satisfy increasing client demand....

2014-10-21 08:41:07

Data analytics will aid businesses in identifying untapped potential of IVR and Mobile customer care data RESTON, Va., Oct. 21, 2014 /PRNewswire/ -- Contact Solutions, a leading provider of cloud-based customer care solutions improved by business intelligence, has released its Business Intelligence Gateway (BI Gateway), a new cloud-based analytics tool for to help Contact Solutions clients more deeply understand their customers' intent, behavior, and experience in their Interactive Voice...


Word of the Day
ween
  • To think; to imagine; to fancy.
  • To be of opinion; have the notion; think; imagine; suppose.
The word 'ween' comes from Middle English wene, from Old English wēn, wēna ("hope, weening, expectation"), from Proto-Germanic *wēniz, *wēnōn (“hope, expectation”), from Proto-Indo-European *wen- (“to strive, love, want, reach, win”).
Related