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Latest Customer experience Stories

2014-09-02 23:08:28

Popular co-author and speaker to join customer-facing full day conference on Tuesday, November 4, 2014 (PRWEB) September 02, 2014 The highly anticipated “Customer is King” Conference, originally scheduled for September, will occur on November 4th, 2014. The official event, presented by popular media company SarderTV, will present over 8 speakers with a range of experience in retail, human resources, entrepreneurship and the management, investment and training fields. Savio S. Chan,...

2014-09-02 23:07:44

Now companies can digitize customer journeys, execute CX strategies and measure CX performance across all touch points in a single platform. (PRWEB) September 02, 2014 ENGAGEcx, the world’s first and only Customer Engagement Execution platform today unveiled JourneyScaping™ with ENGAGEcx. ENGAGEcx is a SaaS solution that delivers omni-channel customer engagement to eliminate customer experience failures caused by application, departmental and functional siloes that hinder today's...

2014-09-02 08:35:15

Company's Interaction Analytics Innovation Honored by Speech Technology Magazine and TMC's CUSTOMER Magazine ATLANTA, Sept. 2, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced that the company has earned awards from two of the industry's most prominent publications. Speech Technology magazine recently named Nexidia a winner of their 2014 Star Performers Awards and TMC's CUSTOMER Magazine once...

2014-09-02 08:34:27

RA'ANANA, Israel, September 2, 2014 /PRNewswire/ -- NICE is recognized as a leading speech technology innovator that is helping organizations gain deeper insight into their interactions to improve the customer experience across channels NICE Systems (NASDAQ: NICE) today announced that it is the recipient of a 2014 Speech Technology Excellence Award, presented by TMC CUSTOMER magazine, for its NICE Interaction Analytics...

2014-08-29 23:11:13

TrendSource, a market research and strategic consulting firm specializing in consumer insights recently published a study to identify purchasing behaviors for this year’s Back-to-School season. (PRWEB) August 29, 2014 With the back to school shopping season ramping up, TrendSource conducted its second annual back-to- school buying intentions study to determine the main drivers behind consumer purchases this season. According to the study, for households going back to school shopping...

2014-08-29 08:26:29

Sitecore CEO Michael Seifert and Marketing Expert David Meerman Scott Will Explore Innovations in Customer Experience Management Including Big Data, Social and Mobile LAS VEGAS, Aug. 29, 2014 /PRNewswire/ -- Sitecore(®), the global leader in customer experience management, has unveiled the keynote speaker lineup for Sitecore Symposium 2014 Las Vegas, the premier event designed to help marketers and developers deliver the experiences that win customers for life. In two separate...

2014-08-28 23:13:41

SAP to present a webinar that focuses on the challenge of consumer control, and the opportunity to develop meaningful relationships based on trust. (PRWEB) August 28, 2014 For most businesses, customer interaction has traditionally been a one-way street. With the arrival of mobile and social as fully-entrenched technologies, it is now a two-way street–complete with danger of oncoming traffic. Today’s consumers are not only invited to speak, but they are empowered to actually affect a...

2014-08-28 23:11:57

Borgognoni to Lead Business Development for Growing Web Design Firm in Colorado Springs Colorado Springs, CO (PRWEB) August 28, 2014 Power Plant Media—Colorado Springs’ leading web development company—announced today the hire of new General Manager Michael Borgognoni. After a distinguished career in technical infrastructure design and implementation, customer service, and management at three multinational corporations, Borgognoni will be a welcomed addition to the award-winning...

2014-08-28 23:07:45

Leading Textile Services Company Builds Upon its Suite of Digital Tools that Enhance Customer Experience Toronto, Ontario (PRWEB) August 28, 2014 Canadian Linen and Uniform Service, a leading textile services and supply company in North America, today announced the launch of its new Customer Portal, an online resource that makes doing business with Canadian Linen even easier and more convenient for customers. The industry-leading digital tool allows customers to access account...

2014-08-28 23:07:44

Leading Textile Services Company Builds upon Its Suite of Digital Tools That Enhance Customer Experience Minneapolis, Minn. (PRWEB) August 28, 2014 AmeriPride Services, a leading textile services and supply company in North America, today announced the launch of its new Customer Portal, an online resource that makes doing business with AmeriPride even easier and more convenient for customers. The industry-leading digital tool allows customers to access account information online and...


Word of the Day
kenspeckle
  • Having so marked an appearance as easily to be recognized.
This word may come from the Swedish 'kanspak,' quick at recognizing persons or things, or else from confusion with 'conspicuous.'