Latest Customer experience Stories
Contact Solutions, a leading provider of cloud-based customer engagement solutions improved by business intelligence, is hosting a webinar, “Gotcha! Preventing Fraud in the Contact Center”
New Signature, the 2014 Microsoft United States Partner of the Year, announced today it has secured an initial funding commitment of $35 million from Columbia Capital.
Businesses spanning diverse industries are now using two-way texting to engage mobile-first customers in sales, support and service conversations CAMBRIDGE, Mass., April 22, 2015 /PRNewswire/
Company to spotlight its predictive talent selection technology at annual conference of customer service executives. Atlanta, GA (PRWEB) April 21, 2015
Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced today that it will be exhibiting at the Contact Center Expo & Conference, May
SAN CLEMENTE, Calif., April 21, 2015 /PRNewswire/ -- DealerSocket is proud to announce a new integration with MyDealerLot (MDL).
GoDish Challenges Itself to Expose Customer Reviews Right On Its Homepage HOUSTON, April 20, 2015 /PRNewswire/ -- Getting customer feedback, whether it is good or bad, is important
Vendors selected for the “Cool Vendor” report are innovative, impactful and intriguing. Stamford, CT (PRWEB) April 16, 2015 Creative Virtual, a global
Companies to provide innovative technologies for improved customer experience GHENT, Belgium and WASHINGTON, D.C., April 16, 2015 /PRNewswire/ -- ADAM Software
DALLAS, April 16, 2015 /PRNewswire/ -- According to a new market research report "Smart Process Application Market by Solution (ECM, BPM, Customer Experience Management,
- A person in a secondary role, specifically the second most important character (after the protagonist).