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Latest Customer experience Stories

2015-04-22 23:06:30

Contact Solutions, a leading provider of cloud-based customer engagement solutions improved by business intelligence, is hosting a webinar, “Gotcha! Preventing Fraud in the Contact Center”

2015-04-22 23:02:00

New Signature, the 2014 Microsoft United States Partner of the Year, announced today it has secured an initial funding commitment of $35 million from Columbia Capital.

2015-04-22 08:29:35

Businesses spanning diverse industries are now using two-way texting to engage mobile-first customers in sales, support and service conversations CAMBRIDGE, Mass., April 22, 2015 /PRNewswire/

2015-04-21 23:10:15

Company to spotlight its predictive talent selection technology at annual conference of customer service executives. Atlanta, GA (PRWEB) April 21, 2015

2015-04-21 23:07:03

Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced today that it will be exhibiting at the Contact Center Expo & Conference, May

2015-04-21 16:21:28

SAN CLEMENTE, Calif., April 21, 2015 /PRNewswire/ -- DealerSocket is proud to announce a new integration with MyDealerLot (MDL).

2015-04-20 16:25:00

GoDish Challenges Itself to Expose Customer Reviews Right On Its Homepage HOUSTON, April 20, 2015 /PRNewswire/ -- Getting customer feedback, whether it is good or bad, is important

2015-04-16 23:11:00

Vendors selected for the “Cool Vendor” report are innovative, impactful and intriguing. Stamford, CT (PRWEB) April 16, 2015 Creative Virtual, a global

2015-04-16 12:29:49

Companies to provide innovative technologies for improved customer experience GHENT, Belgium and WASHINGTON, D.C., April 16, 2015 /PRNewswire/ -- ADAM Software

2015-04-16 08:38:50

DALLAS, April 16, 2015 /PRNewswire/ -- According to a new market research report "Smart Process Application Market by Solution (ECM, BPM, Customer Experience Management,


Word of the Day
deuteragonist
  • A person in a secondary role, specifically the second most important character (after the protagonist).
The word 'deuteragonist' comes from a Greek word meaning 'an actor of second-class parts'.
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