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Latest Customer experience Stories

2014-07-28 08:33:38

-- Adds High-Margin Ancillary Products to Its Real-Time Personalization and Merchandising Platforms for the Travel Industry -- RICHMOND, Va., July 28, 2014 /PRNewswire-USNewswire/ -- Fusion Company, which drives increased ancillary revenue for many of the world's largest online travel distributors though its real-time analytics and merchandising platform, announced today the creation of a new division that will offer a broad array of add-on products to further enhance the customer...

2014-07-25 16:20:55

Expertise In Customer Experience, Travel Data Bolsters Traxo Consumer & B2B Businesses DALLAS, July 25, 2014 /PRNewswire-iReach/ -- Traxo announced today the addition of Rob Friedman as Chief Commercial Officer, a new executive role created to further the benefits that Traxo brings to travelers and partners using its automated itinerary management and loyalty tracking solutions. Friedman will lead Traxo's efforts enabling partners utilizing Traxo's technology to optimize their...

2014-07-24 23:08:50

Partnership Positions Both Companies as Leading VoC Solution Provider in Latin America Montreal, Canada (PRWEB) July 24, 2014 Leger Metrics, a leading provider of Customer Experience Management and Voice of the Customer solutions, is pleased to announce today that it has signed a partnership with Brain Research a leading marketing research company headquartered in Mexico City. As part of the agreement, both companies will partner to develop the Mexican market allowing the country’s...

2014-07-24 08:44:13

NewVoiceMedia Strengthens MobileIron's Customer Connections across the Globe LONDON and SAN FRANCISCO, July 24, 2014 /PRNewswire/ -- NewVoiceMedia [http://www.newvoicemedia.com ], a leading global provider of cloud contact center solutions, today announced that MobileIron is using its ContactWorld technology to power targeted and consistent customer interactions to more than 6,000 customers around the globe. Dedicated to delivering the best possible experience to both customers...

2014-07-24 08:43:04

Customer Experience Management Leader hires McKinsey veteran to spearhead Insights, Consulting and Research PALO ALTO, Calif., July 24, 2014 /PRNewswire/ -- Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, announced the appointment of Dorian Stone as the company's vice president of customer experience strategies. Dorian joins Medallia's senior team after more than a decade at McKinsey & Company, where he co-founded...

2014-07-23 23:31:26

Online communication company WebsiteAlive has expanded into a new location in Houston’s vibrant technology corridor. The company has been growing quickly because of the popularity of its award-winning live chat and click-to-call solutions, AliveChat and AliveDial. Houston, Texas (PRWEB) July 22, 2014 WebsiteAlive, the online communication company behind the industry-leading live chat product AliveChat, has moved to a new, larger operation center at 12603 Southwest Freeway in Stafford....

2014-07-23 23:10:53

Newest Feature Combines Detailed Response Data with Added Customer Convenience Clearwater, FL (PRWEB) July 23, 2014 AutoLoop, LLC, announced today that it is enhancing its popular Customer Engagement Suite by integrating a powerful “Click-Through Reporting” feature, which tracks customer response to email campaigns for more effective marketing. “Real-time data translates to optimum sales,” said Matt Rodeghero, AutoLoop Chief Product Officer. “This unique tracking feature enables...

2014-07-23 23:09:31

CEO of Ferrazzi Greenlight Keith Ferrazzi provides frank & controversial recommendations for Understanding the Sales/Customer Relationship New York, New York (PRWEB) July 23, 2014 SarderTV, the media company created by Russell Sarder, CEO of NetCom Learning, experts in IT and business education, has added a new video presentation by Keith Ferrazzi. In conjunction with Inc. Magazine's Owners Business Council, SarderTV has provided the keynote presentation by Keith Ferrazzi, CEO of...

2014-07-23 08:29:13

TeleTech's Innovative e-Newsletter Explores the Digital Strategies That Are Helping Marketers Drive Richer Customer Engagement and Higher ROI DENVER, July 23, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC) - While the digital marketing space is still relatively new, it is evolving with breakneck speed. From social media and mobile to email and websites, digital has become an integral element in the way consumers operate day-to-day. To keep up with all this change, marketers must...

2014-07-22 08:40:06

Latin American Markets Offer Significant Growth Opportunities DENVER, July 22, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of analytics-driven, technology-enabled customer experience solutions, today announced that Carlos Millan has joined the company as a regional lead focused on the growing markets in Mexico. Mr. Millan previously led regional customer strategy practices for Accenture, Deloitte and Ernst & Young. "We're delighted to...


Word of the Day
siliqua
  • A Roman unit of weight, 1⁄1728 of a pound.
  • A weight of four grains used in weighing gold and precious stones; a carat.
  • In anatomy, a formation suggesting a husk or pod.
  • The lowest unit in the Roman coinage, the twenty-fourth part of a solidus.
  • A coin of base silver of the Gothic and Lombard kings of Italy.
'Siliqua' comes from a Latin word meaning 'a pod.'
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