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Latest Customer experience Stories

2014-10-30 23:13:32

Swiss Post Solutions (SPS), a premier provider of business process outsourcing and digitization solutions, announced the results of its annual client survey, revealing a high level of satisfaction among customers in North America. New York, NY (PRWEB) October 30, 2014 Swiss Post Solutions (SPS), a premier provider of business process outsourcing and digitization solutions, announced the results of its annual client survey, revealing a high level of satisfaction among customers in North...

2014-10-30 23:04:26

Illuminating Sessions at Loyalty360's Engagement & Experience Expo on Understanding Engagement through Behavioral Economics and Customer-centricity Perspectives Cincinnati, OH (PRWEB) October 30, 2014 Why do customers engage with brands? Customer experience can be a misleading term, because the “experience” is not built on a singular factor. Brands that have mastered the art of CX understand that an amalgamation of positive encounters combines to form the overall desired...

2014-10-30 16:26:17

INDIANAPOLIS, Oct. 30, 2014 /PRNewswire/ -- Customer intelligence consulting firm Walker Information announced today its B-to-B Customer Experience Summit will be held May 18-20, at the Grand Hyatt Hotel in Seattle, Wash. Focused on the latest and best customer strategies for B-to-B companies, this event will feature powerful keynote addresses, engaging workshops, and valuable networking all aimed at sharing best practices to improve the way companies drive business success through...

2014-10-30 08:41:06

TORONTO, Oct. 30, 2014 /CNW/ - Redknee Solutions Inc. (TSX: RKN), a leading provider of business-critical billing and charging software and solutions for communications service providers, today announced that it will hold a conference call to discuss the results for its fourth quarter ended September 30, 2014. The call will be hosted by Lucas Skoczkowski, CEO, and David Charron, CFO on Thursday, November 20, 2014 at 8:30 a.m. (EST) followed by a question and answer period. All...

2014-10-29 23:07:38

Leader in Multichannel Management Software Launches Two Apps to Help Merchants Manage Product Info & Insights Columbus, OH (PRWEB) October 29, 2014 For retailers today, delivering a cohesive shopping experience is critical, no matter what their size – and it can mean the difference between breaking-through or just breaking even, particularly during the holiday shopping season. nChannel, the leading provider of multichannel management software that simplifies selling for retailers,...

2014-10-29 08:42:10

VIENNA, October 29, 2014 /PRNewswire/ -- - The two telecommunications experts present the new customer experience solution "m2suite" mquadr.at forms a strategic partnership with Kapsch CarrierCom. As of now, Kapsch acts as mquadr.at's partner in the German and CEE markets. Developed by mquadr.at, "m2suite" for Internet Service Providers offers comprehensive Customer Experience Management (CEM) and self-service solutions. The demands of customers of Internet...

2014-10-28 23:15:21

John Scopelleti has been named National Operations Manager with On Location Inc., a nationwide provider of labor and management services for the exhibit and trade show industry. Huntington Beach, CA (PRWEB) October 28, 2014 Based in Huntington Beach, CA, Scopelleti will oversee the operations of On Location with a primary responsibility of expanding upon On Location’s commitment to client satisfaction and continuous improvement. Through leadership, planning, recruitment, and education,...

2014-10-28 23:11:48

Intriguing Sessions on the power of engaging customers in the retail and hotel sectors at every point of the customer journey at Loyalty360's Engagement & Experience Expo. Cincinnati, OH (PRWEB) October 28, 2014 In a time when it is increasingly easy for companies to use digital technologies as a crutch rather than a tool, providing memorable, sustained experiences for the customer is critical for driving loyalty. At the 4th annual Engagement & Experience Expo, Express and Red...

2014-10-28 16:31:46

Appointment part of Rogers 3.0 strategy to overhaul the customer experience TORONTO, Oct. 28, 2014 /PRNewswire/ - Rogers President and Chief Executive Officer, Guy Laurence announced today the appointment of Deepak Khandelwal to the position of Chief Customer Officer, effective November 10, 2014. Khandelwal joins Rogers from Google Inc. where he is currently VP, Global Customer Experience with customers in over 100 countries world-wide. He joined Google in 2010 and led the...

2014-10-27 23:09:31

Fascinating Sessions on Customer Experience Research and Panel Discussion with Loyalty360 CX Award Winners Cincinnati, OH (PRWEB) October 27, 2014 For marketers, great customer loyalty begins with outstanding customer experience. For brands, the combination is a marriage that yields sustained financial success. At the 2014 Engagement & Experience Expo, Gallup and Loyalty360 will present a joint session comparing research from disparate studies on customer experience as it relates to...


Word of the Day
barghest
  • A goblin in English folklore, often appearing in the shape of a large dog and believed to portend imminent death or misfortune.
  • A ghost, wraith, hobgoblin, elf, or spirit.
The origin of 'barghest' is not known, but it may be from perhaps burh-ghest, town-ghost, or German Berg-geist (mountain spirit) or Bär-geist (bear-spirit).
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