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Latest Customer experience Stories

2014-08-01 16:25:48

FARGO, N.D., Aug. 1, 2014 /PRNewswire-iReach/ -- August 1, 2014--dogIDs.com, which offers high quality personalized dog products, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. Photo - http://photos.prnewswire.com/prnh/20140801/132480 When...

2014-07-31 23:11:21

Elastic Path cited as a sample vendor for both Digital Commerce and Commerce Experiences in the Gartner “Hype Cycle for Digital Marketing, 2014” report. Vancouver, BC (PRWEB) July 31, 2014 Elastic Path Software Inc., the digital commerce company, today announced that it has been recognized in the Gartner “Hype Cycle for Digital Marketing, 2014” report for the third year in a row. Elastic Path was cited in the “Commerce Experiences” category as well as the “Digital...

2014-07-31 08:32:49

Latest Issue of TeleTech's Customer Strategist Journal Explores What Happens at the Intersection of Business and Technology and Its Impact on the Customer Experience DENVER, July 31, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC) - Today businesses and consumers are operating at the "speed of blur." New technologies, access to information and the ability to use data to understand what is happening around us in real time is creating a new kind of connectedness. In order...

2014-07-30 23:10:08

CliIntel’s INSIGHT™ methodology offers enhanced customer service and improved operational efficiencies evidenced by 2013 / 2014 trends. Denver, CO (PRWEB) July 30, 2014 Midcontinent Communications, an award winning multiple system operator, engaged CliIntel’s professional services team in 2013 to analyze current business metrics and provide optimization opportunities that focused on enhancing the customer experience, exceeding 2014 customer expectations of service and providing...

2014-07-30 08:30:38

Partnership to deliver groundbreaking training module and approach for end-to-end customer service DALLAS, July 30, 2014 /PRNewswire/ -- Freeman, the leading global partner for integrated marketing solutions for live engagements, has partnered with The International Alliance of Theatrical Stage Employees (I.A.T.S.E.) to develop and deliver customer service training to their members nationwide. I.A.T.S.E. members - who are involved in the production, equipment and construction of trade...

2014-07-30 08:29:55

Fireside chat explores how to create lasting relationships with customers and foster lionhearted loyalty PALO ALTO, Calif., July 30, 2014 /PRNewswire/ -- What:Join 7-Eleven's Digital Innovation leader, Mike Debnar, and Medallia's chief customer officer, Ken Fine, in an exciting fireside chat on how to create life-long customer loyalty. When:Wednesday, August 6, 2014 at 10:10 AM PT Where:GrowthBeat 2014 (a VentureBeat event)Hotel Nikko, 222 Mason St., San Francisco, CA 94102...

2014-07-29 23:08:09

BPM-derived Smart Process Applications represent a new opportunity to apply adaptive, intelligent workflow solutions to solve the major challenges in managing complex cases and improving customer experiences, according to the findings in the latest AIIM industry watch. Silver Spring, MD (PRWEB) July 29, 2014 BPM-derived Smart Process Applications represent a new opportunity to apply adaptive, intelligent workflow solutions to solve the major challenges in managing complex cases and...

2014-07-29 23:06:57

Interactive Custom Design Division Launches in Wake of Technology Progression in Jewelry Industry New York, New York (PRWEB) July 29, 2014 In New York City’s Historic Diamond District, TraxNYC has launched a one on one custom design process that fuses the buyer, the professional artist, and the unique vision of the future bride or groom’s custom wedding and or engagement experience. TraxNYC specializes in custom gold, diamonds, jewels, and luxury timepieces such as Hublot, Audemars...

2014-07-29 23:04:48

75 percent of marketers expect their jobs to be radically different in the next 18 to 24 months because of the changing Buyer-Seller dynamic. The only way to be successful and get ahead is to build new skills; introducing the Sellers' Compass training and certification program for marketing, sales and customer success teams. Scotts Valley, CA (PRWEB) July 29, 2014 New Business StrategiesTN , a customer experience strategic marketing consultancy, today announced the launch of the...

2014-07-29 08:39:25

MBNA recognised as an industry leader in customer experience initiatives VANCOUVER, British Columbia and LONDON, July 29, 2014 /PRNewswire/ -- MBNA, the UK's Credit Card Provider of the Year*, has been once again recognised as an innovator, this time for its dedication to customers by the UK Customer Experience Awards. ResponseTek, the global leader in enterprise Customer Experience Management (CEM) software is thrilled to congratulate MBNA for their finalist placements in the...


Word of the Day
omadhaun
  • A fool; a simpleton: a term of abuse common in Ireland and to a less extent in the Gaelic-speaking parts of Scotland.
This word is partly Irish in origin.