Latest Customer experience Stories
John Franco, regional VP of sales at Connect First, an award-winning cloud contact center software vendor, has been named as a board member of the Society of Consumer Affairs Professionals in
Leader in social media product innovation now offers fully integrated social relationship management across third party channels and brand websites New York,
TEL-AVIV, Israel, February 27, 2015 /PRNewswire/ -- KMS lighthouse announced the appointment of Yossi Caspi as CEO and chairperson.
GRANDVILLE, Mich., Feb.
75% of Organizations Expect an ROI on Mobile Messaging within 6-12 Months, Yet a Majority Have Numerous Active Initiatives Powered by Multiple Vendors SEATTLE, Feb.
Interactive Customer Experience Association (ICXA) will host its first annual ICX Summit in Chicago on June 29-30, 2015. Louisville, KY (PRWEB) February 24,
New offering can personalize every call to improve customer experience, lower costs, and boost brand loyalty RESTON, Va., Feb.
Leading analyst firm Frost & Sullivan recognizes NICE for advanced technology that will catalyze industry transformation in the near future SAO PAULO, February 23, 2015 /PRNewswire/ --
Recently ClickFox interviewed Corey Yulinsky on the topic of Customer Journeys.
- A hairdresser.