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Latest Customer experience Stories

2014-12-23 23:02:11

The Sales Tracking System (STS) interface joins more than 125 customer-preferred Hotel OS interfaces offered by SkyTouch to help hoteliers streamline operations Phoenix,

2014-12-22 23:06:21

SmartAction’s Intelligent Voice Automation (IVA) Solution honored for exceptional innovation EL SEGUNDO, CA (PRWEB) December 22, 2014 SmartAction announced

2014-12-22 23:04:50

Cloud-based call center technology provider’s Platform 3.0 honored for exceptional innovation St.

2014-12-22 23:03:57

3CLogic announces the addition of contact center veteran, Kelley Gilbert, as company continues to see significant growth. ROCKVILLE, MD (PRWEB) December 22,

2014-12-22 08:30:18

Poder Comercial is the first client to sign with Grupo Atencion for the LiveEngage platform NEW YORK, Dec.

2014-12-19 23:08:14

AVDS continues to add to its portfolio of solutions with innovative technology Houston, TX (PRWEB) December 19, 2014 Today’s consumer is more empowered

2014-12-18 23:06:58

Q-Suite’s multi-channel ACD will now offer multiple methods for introducing additional call

2014-12-18 23:06:31

Major upgrade brings ticket distribution, revenue management and CRM systems up to speed to fulfill customer needs SAN DIEGO, Calif.

2014-12-18 23:05:31

CIOReview has selected Fonolo as one of the 20 Most Promising Contact Center Technology Solution Providers because of its expertise in cloud-based call-back solutions and virtual queuing.

2014-12-18 08:26:16

Widening choice and increasing competition means operators need innovation to keep their customers happy TAIPEI, Taiwan, December 18, 2014 /PRNewswire/ -- Mobile


Word of the Day
cowpooling
  • The practice of two or more parties jointly purchasing all or part of a butchered cow and dividing the meat between them.
The word 'cowpooling' was formed on the model of 'carpooling'.