Latest Customer experience Stories

2015-01-06 12:33:08

Independent Research Demonstrates That Today's Sophisticated Customers Are Likely to Reject One-Size-Fits-All Approach RICHMOND, Va., Jan.

2015-01-06 08:39:12

Grid Dynamics Sercato improves search conversion, enhances the shopping experience and builds customer loyalty MENLO PARK, Calif., Jan.

2015-01-06 08:27:35

Industry visionary Bruce Temkin publishes annual list of customer experience trends WABAN, Mass., Jan.

2015-01-06 08:27:26

REDWOOD CITY, Calif., Jan. 6, 2015 /PRNewswire/ -- The prospects for business growth in 2015 haven't been this good in years.

2015-01-05 23:02:32

CRMXchange, the leader in online educational events, announces a schedule of free January webcasts that help you to enhance your operational effectiveness. Sarasota,

2015-01-05 12:28:05

Industry-Leading Company and its General Manager Honored for Technology Innovation and Visionary Leadership within Enterprise Mobile Engagement and Messaging SEATTLE, Jan.

2014-12-31 23:01:54

VoiceOnyx Corp and WonderLink Communications LLC are excited to announce the integration of WonderLink Business VoIP customers into the VoiceOnyx service portfolio. Orlando,

2014-12-30 12:23:14

B2B Customer Support Software Solution Honored for Exceptional Innovation Award DALLAS, Dec.

2014-12-29 08:22:17

NICE Customer Engagement Analytics and NICE Fizzback are recognized among the most innovative customer experience technology solutions for 2015 RA'ANANA, Israel, December 29, 2014 /PRNewswire/

2014-12-25 23:01:04

Service Quality Management and Telco Customer Experience Management Market research report provide detailed industry data, market dynamics such as drivers, restraints, trends and opportunities.

Word of the Day
  • A person in a secondary role, specifically the second most important character (after the protagonist).
The word 'deuteragonist' comes from a Greek word meaning 'an actor of second-class parts'.